Bill Assistance Programs

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Need Time to Pay Your Bill?

We're here to help with long-term and short-term assistance programs. Explore all your options here.

12-month Payment Arrangements Plan  

Residential customers with a past due balance may qualify for a 12-month repayment plan. Log in to MyAccount to request a payment arrangement 

Income Qualified Programs

You may be eligible for a discount on your monthly bill through the Family Electric Rate Assistance (FERA) programs or California Alternate Rates for Energy (CARE).

Energy Assistance Fund

Need a little extra help this month? The Energy Assistance Fund provides up to $300 to eligible customers once a year. You can participate by applying for assistance or make a donation.

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Energy Savings Assistance Program

We can help you save over time through the Energy Savings Assistance Program. If you’re eligible, we’ll cover the cost of efficient new appliances and installation.

Energy Management Center

Manage your energy use with Smart products, programs and tools by visiting the Energy Management Center.

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Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP is a federally funded program aimed to assist low-income households that pay a high portion of their income to meet their energy needs. LIHEAP is funded by the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services. 

Budget Billing Plan

To help you budget your monthly expenses, SCE offers our Budget Billing Plan to help you split the cost of the energy you use into 11 equal payments throughout the year.

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Arrearage Management Plan (AMP)

Customers enrolled in CARE or FERA with past-due bills at least 90 days old totaling $500 or more, and who has been a customer of SCE for at least six months and made an on-time payment within the last 24 months, maybe forgiven one-twelfth (1/12) of their eligible past-due amounts in exchange for on-time payment of the current monthly bill.

Medical Baseline Allowance Program

Users of electrically powered medical equipment may qualify for an additional 16.5 kilowatt-hours per day at the lowest baseline rate to help offset the cost of operating the medical equipment.

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Budget Assistant

You can keep an eye on your energy usage with Budget Assistant. This easy-to-use feature compares your account’s projected next bill to your spending goals and sends you an alert to let you know how you’re doing. You can choose whether you receive alerts via email, phone, or text, and how often you want to be notified. Get Started

Choose Your Bill’s Due Date

With Choose Your Due Date (CDD), you can select the time frame for your bill due date that is the most convenient for you. The available choices are the beginning (day 1-10), middle (day 11-20), or end (day 21-31) of the month, and you can make up to two changes per 12 month period (including initial enrollment). Your due date will be set to a date within the range selected.

To learn more or sign up online go to Choose Your Due Date, or call us at 1-800-655-4555 and:

  1. After listening to your account balance, select ‘‘Billing & Payment programs’’
  2. Then choose ‘‘Change Bill Due Date’’ and make your selection.

The change is usually effective on the following month’s bill (it may take two bills).

If you are on any of the following billing options, we cannot enable CDD: Budget Billing Plan, Net Energy Metering, Summary Billing, or an Owner Continuity Agreement.

We offer several other billing and payment-related tools that work with or without CDD. You can learn more about these and other self-service options at sce.com/myaccount.

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Summer Discount Plan

When you sign up, SCE will install a remote-controlled device on or near your air conditioner at no cost to you. This will allow us to turn off or cycle your A/C unit during energy events throughout the year based on your program preferences. You’ll earn bill credits from June 1 to October 1 for participating.

Experiencing Financial Hardship?

If you’re a renter who has experienced financial hardship as a result of COVID-19 and meets income guidelines, you may be eligible for rent and utility bill assistance. Depending on where you live, you may apply to the program administered in your community.

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Do You Fit Income Requirements?

You may be eligible for help paying your energy bill based on your household income. Household income eligibility is calculated by adding together all income sources, including wages or salaries, Social Security, pensions, unemployment benefits, child or spousal support, workers comp payments, disability, scholarships, legal settlements and other sources not listed.

Do You Qualify for Public Assistance?

If you receive public assistance, you may qualify for help paying your electric bill or for the Energy Savings Assistance Program, which can help you conserve energy and reduce your electricity costs.

Additional Assistance Programs Available to You

These community, county, and government plans are here to assist you and your family. 

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