Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs. Learn more.

Move Center

Turn Your Service On and Off

Moving to a new home? You’re in the right place if you want to easily turn your electricity on, off, or transfer your service account to a new address.

What You'll Need to get started

    Driver’s License / ID

     Social Security Number

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Check on a Request

To get a status update, please have your confirmation number handy.

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Are you a business customer?

If you need to turn service on or off at a business, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.

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Service Guarantee Program

Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.