Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs. Learn more.

WE’LL GET THROUGH THIS TOGETHER.

 

During these unprecedented times, we’re as focused as ever on safely providing the reliable service you expect and deserve. To our customers, communities and everyone on the frontlines in the battle to fight COVID-19 – we’re here for you.

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COVID-19 Resources to Help You and Your Family

Savings Tips for Teleworking

Discover how you can save energy while working or learning at home.

Help Paying Your Bill

Find out what options we’re offering customers during this time.

Our COVID-19 Response

Get more information about how we’re adapting to the “Safer at Home" order.

Our Wildfire Safety Measures

We’re working every day to reduce wildfire threats and improve safety
throughout Southern California.

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We’re updating our grid
by installing fire-resistant poles
and other equipment. 

 
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We’re taking preventative action
through tree-trimming and
on-the-ground inspections.

 
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We’re watching conditions 24/7 
in high fire risk areas using
cameras and weather stations.

 
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Our Commitment to Clean Energy

From healthier air to stronger communities, we believe that clean, reliable energy makes life better for all
Southern California.

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Contact Us

CONTACT US

Report an Outage: 1-800-611-1911
Customer Support: 1-800-655-4555
Payments: 1-800-950-2356
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