Wildfire Assistance
If you are impacted by a recent wildfire and in need of assistance, please visit our Disaster Support page. For timely and accurate wildfire status updates and safety resources, please visit the Assistance Center page.
Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.

Net Energy Metering

Interested in Solar or other Clean Energy?

We have a special billing program for you if you have, or are considering solar and other clean energy generation at your home or business: the Net Energy Metering (NEM 2.0) program. Simply put, the energy you produce, minus the energy you consume equals net energy. We’ll deduct the energy you export to the grid at times when generation exceeds on-site demand from your bill, and you may even earn surplus credits for the energy you produce. But remember, even with solar, you have to be connected to the grid for the times the sun isn’t shining.

NEM 2.0 Program

As of July 1, 2017, we have transitioned to the NEM 2.0 program. Most of the program details haven’t changed, but there are a few key differences to the program requirements and application fees you’ll want to get familiar with if you plan on participating in NEM 2.0. One requirement customers should be aware of is you must take service on a Time-of-Use rate.

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Important Info about NEM Bills

We experienced an issue updating some accounts to bill as NEM, which resulted in energy credits not being calculated to-date. If you've been impacted, you should be receiving an email and / or letter in November 2019 with additional details. Below are some answers to some common questions about the issue.

NEM Billing Issues: FAQs