Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
Help with Financial Challenges and Payments
To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit sce.com/billhelp

Outage Center

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Welcome to the Outage Center

We are committed to keeping you informed. If your power is out or you are looking for outage resources, you’re in the right place.

Powering Off for Safety

One of the ways we’re reducing wildfire risks is Public Safety Power Shutoff (PSPS) events. During these events, we may need to proactively shut off power in high fire risk areas as a result of extreme weather conditions.

Learn about PSPS Events >

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View Your Maintenance Outages

To support our customers that are responsibly staying home at this time, we are postponing less urgent upgrades to the grid. We may, however, still need to schedule essential outages for critical work that addresses emergency and public safety issues. You can learn more about how we’re approaching these essential outages on our Response to COVID-19 page.

If you received a notice from us about an essential outage, you can check its status using the Outage Number on your notification. ​

To find out where essential outages will be happening in the upcoming weeks, review this list of upcoming maintenance outages.

Stay informed about outages and Public Safety Power Shutoff (PSPS) events

Sign up or update your contact information in My Account to receive notifications about outages near you including Public Safety Power Shutoff (PSPS) events. Manage Notifications >

Don’t have an SCE account? You can still get alerts about PSPS-only events for specific ZIP code(s).

Learn more about the different types of outages for residential and business, how to prepare, remain safe, and stay informed in the event of a power outage.

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Did your AC stop working?

Your air conditioning may be off because you’re enrolled in the Summer Discount Plan, a special program in which enrolled customers give us permission to turn off their air conditioning during periods of high energy demand. Access your settings to opt out or change your preferences.

Find Out More >

View All Demand Response Events

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PowerTalks

Learn why power outages occur and how we work with you to minimize impacts at one of our upcoming events.

Register Now

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Contact Us

To report an outage, call 1-800-611-1911 
To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2. 
For Rotating Outage Group information, call 1-800-611-1911. 
For Maintenance Outage updates, call 1-888-759-6056, then press 1.

Get Outage Alerts
 

Sign up or update your contact information to get emails or texts about outages near you, including PSPS.