Correction to SCE Public Participation Hearings (PPHs) Venue Information in Long Beach
You may have previously seen a notice in your bill that Public Participation Hearings (PPHs) were occurring in the 2025 General Rate Case for Southern California Edison (SCE).  This is a proceeding before the California Public Utilities Commission and is referred to by case number A.23-05-010.  The information contained in the notice is correct, except the notice incorrectly stated that the date for the in-person PPHs in Long Beach is March 20, 2024.  The correct date for those in-person PPHs is April 10, 2024.

The corrected information for the in-person PPHs in Long Beach is as follows: 

Date: Wednesday, April 10, 2024 
Time: 2:00 p.m. and 6:00 p.m.
Location: Recreation Park Community Center, 4900 E. 7th St., Long Beach, CA 90804. 

For complete information regarding the Public Participation Hearings, click here.

Arrearage Management Plan (AMP) Program

The Arrearage Management Plan (AMP) Program

The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater which are at least 90 days old. In exchange for making on-time payment of your current monthly bill, AMP will forgive 1/12 of the eligible total past due amount. Other terms and conditions are detailed below in the FAQ’s*.

How Does AMP Work?

The AMP program will forgive 1/12 of your eligible utility debt after each on-time payment of your current bill. After 12 on-time payments of individual monthly bills, the debt is fully forgiven (up to $8,000 per customer).

Who Is Eligible For AMP?

To be eligible for AMP, customers must:

  1. be enrolled in the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program
  2. have total arrears of $500 or greater, some of which are at least 90 days old
  3. have been a customer of SCE for at least six months
  4. have made an on-time payment within the last 24 months that equals or exceeds the most current customer bill at the time of payment

IMPORTANT: Net Energy Metering (NEM), Direct Access (DA), and master metered customers are not eligible at this time.

Additional Questions

Please call SCE’s Customer Call Center at 1-800-655-4555 so that we may address any additional questions you may have.

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Frequently Asked Questions

To view common questions about the Arrearage Management Plan (AMP) Program, click here.