Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
Help with Financial Challenges and Payments
To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit sce.com/billhelp

Help Paying Your Bill

Having financial difficulties? We can help.

We know that life can get complicated sometimes. Here are some useful programs and opportunities that can help you meet your obligations.

Has your service been interrupted?

Call us today at 1-800-655-4555

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Make a Payment Arrangement

Need more time to pay your bill? You may be able to make an online payment arrangement. Log in to My Account to find out if you’re eligible. To create online account, you can register now.

If you’d like to set up a payment arrangement before your balance is due, or if you’re unable to enroll in My Account and owe a past due balance, please call us at 1-800-950-2356.

Other Assistance Options

We want your home to be safe and powered. These programs may be able to help you.

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CARE/FERA Discounted Rate Programs

The California Alternate Rates for Energy (CARE) and the Family Electric Rate Assistance (FERA) programs may offer income-qualified customers a discount off their monthly electric bill.

Learn More About CARE/FERA
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One-Time Payment Help

In partnership with the United Way of Greater Los Angeles, our non-profit Energy Assistance Fund (EAF) provides up to $100 to qualified customers.

Learn More About the EAF
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Free Upgrades and Appliances

Our Energy Savings Assistance Program helps income-qualified customers reduce electricity bills by paying installing free energy-efficient appliances and equipment.

Learn More About This Program
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Help With Medical Equipment

Do you depend on electrically powered medical equipment? Do you have specific medical conditions? You may be eligible for the Medical Baseline allowance.

Learn More About Medical Baseline
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Tools To Help Manage Your Bills

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Community Resource Guide

Trouble balancing your energy needs and household costs? We provide assistance and resources that can help.

View the PDF >

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