Wildfire Assistance
If you are impacted by a recent wildfire and in need of assistance, please visit our Disaster Support page. For timely and accurate wildfire status updates and safety resources, please visit the Assistance Center page.
Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment and only continuing critical work needed to protect public safety and reduce the risk of wildfires. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs. Ways to Stay Connected During a Power Outage

Assistance Center

Assistance Center

Assistance Center

Our thoughts are with the communities that have been impacted by the recent wildfires. The Assistance Center provides timely and accurate wildfire status and updates when new information is available as well as access to wildfire safety resources and agency contacts. 

If you are impacted by a recent wildfire, please submit your information here.


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Disaster Support

Learn about payment arrangements and other available consumer protections.

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Customer Care Resources

Learn more about wildfire disaster assistance available to customers impacted by recent wildfires.

Download our Information Sheet

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Additional Resources

  • redcross.org - American Red Cross disaster assistance website
  • fire.ca.gov - Official website for the California Department of Forestry and Fire Protection
  • readyforwildfire.org - CAL FIRE's wildfire preparedness website
  • caloes.ca.gov - California Governor's Office of Emergency Services website
  • ready.gov - Disaster preparedness information from the U.S. Department of Homeland Security