Financial Assistance Alert
If you are affected by the government shutdown and need help paying your bill, contact us or visit our financial assistance page.
What to Expect
- Find out if you qualify
- Apply
- Get approved & start saving!
- Post-Enrollment Verification
(for select applicants)
- Re-enroll every 2 years
- Post-Enrollment Verification
- Get approved & start saving!
- Apply
CARE and FERA Can Reduce Your Monthly Bills
Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:
California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.
Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.
Both programs have the same application.
Apply Now
Already applied?
Check Your Enrollment Status >
Check Your Enrollment Status >
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Two Ways to Find Out if You Qualify
Option 1: Public Assistance Programs
You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:
- Bureau of Indian Affairs General Assistance
- CalFresh/SNAP (Food Stamps)
- CalWorks (TANF)/Tribal TANF
- Head Start Income Eligible (Tribal Only)
- LIHEAP
- Medi-Cal/Medicaid
- Medi-Cal for Families (Healthy Families A&B)
- National School Lunch Program (NSLP)
- Supplemental Security Income (SSI)
- WIC
Option 2: Household Income
You can also qualify for CARE or FERA if you meet the income requirements. Answer the question below to find out.
How many people are in your household?
Household Income for 1-2 People
As of June 1, 2018CARE
Up to $32,920FERA
Not EligibleHousehold Income for 3 People
As of June 1, 2018CARE
Up to $41,560FERA
$41,561 - $51,950Household Income for 4 People
As of June 1, 2018CARE
Up to $50,200FERA
$50,201 - $62,750Household Income for 5 People
As of June 1, 2018CARE
Up to $58,840FERA
$58,841 - $73,550Household Income for 6 People
As of June 1, 2018CARE
Up to $67,480FERA
$67,481 - $84,350Household Income for 7 People
As of June 1, 2018CARE
Up to $76,120FERA
$76,121 - $95,150Household Income for 8+ People
As of June 1, 2018CARE
8 people: Up to $84,760Each extra person: +$8,640
FERA
8 people: $84,761 - $105,950Each extra person: +$8,640 - $10,800
Expose as Block
No
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No
Qualify? Apply online today:
Or print and apply by mail:
Need help?
Call a customer service representative:
1-800-447-6620
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If You’ve Already Enrolled
Recertification
Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.
Post-Enrollment Verification
As a CARE program participant, you may be asked to verify that you are eligible.
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No
Additional Information
Sub Metered Tenants
Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?
Non-Profit Living Facilities
Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.
Capitation Fee Program
Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?
Expose as Block
No