Our Assistance Programs Are Still Here For You
While temporary COVID-19 emergency response measures have ended, our commitment to our customers will never change. We can help you find other long-term assistance programs for your needs. Find Out More >
COVID-19 Rent Relief will help income-eligible households pay rent and utilities. To learn more, visit CA.gov Housing COVID-19 Rent Relief.
CARE and FERA Can Reduce Your Monthly Bills
Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:
California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.
Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.
Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.
Already applied?
Tips to Complete an Application
Please provide your email address. We will send you an email with a tracking number acknowledging that we received your application. Please save the tracking number. If you do not have an email address, a tracking number is included in the Thank You notification which is provided immediately after an application has been successfully submitted.
Have a copy of your bill ready. Please input your name exactly as it appears on the bill. (For example, if the name on the bill is Doe, Jon X please enter the first name as Jon X with no period. Enter the last name as Doe).
Please wait from 15 minutes to 1 hour after applying to check your enrollment status.
Two Ways to Find Out if You Qualify
Option 1: Public Assistance Programs
You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:
- Bureau of Indian Affairs General Assistance
- CalFresh/SNAP (Food Stamps)
- CalWorks (TANF)/Tribal TANF
- Head Start Income Eligible (Tribal Only)
- LIHEAP
- Medi-Cal/Medicaid
- Medi-Cal for Families (Healthy Families A&B)
- National School Lunch Program (NSLP)
- Supplemental Security Income (SSI)
- WIC
Option 2: Household Income
Based on Household income as of today
Even if you are receiving unemployment benefits, you may still qualify.
How many people are in your household?
Household Income for 1-2 People
As of June 1, 2021CARE
Up to $34,840FERA
Not EligibleHousehold Income for 3 People
As of June 1, 2021CARE
Up to $43,920FERA
$43,921 - $54,900Household Income for 4 People
As of June 1, 2021CARE
Up to $53,000FERA
$53,001 - $66,250Household Income for 5 People
As of June 1, 2021CARE
Up to $62,080FERA
$62,081 - $77,600Household Income for 6 People
As of June 1, 2021CARE
Up to $71,160FERA
$71,161 - $88,950Household Income for 7 People
As of June 1, 2021CARE
Up to $80,240FERA
$80,241 - $100,300Household Income for 8+ People
As of June 1, 2021CARE
8 people: Up to $89,320Each additional person: +$9,080
FERA
8 people: $89,321 - $111,650Each extra person: +$9,080 - $11,350
Qualify? Apply online today:
Or print and apply by mail:
Need help?
Call a customer service representative:
1-800-447-6620
If You’ve Already Enrolled
Recertification
Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.
Post-Enrollment Verification
As a CARE program participant, you may be asked to verify that you are eligible.
- Submit your printed Eligibility Verification Form and all required income verification documentation via U.S. mail or fax:
MAIL:
Southern California Edison
CARE/FERA Program
P.O. Box 9527, Azusa, CA 91702-9932
FAX:
1-626-571-4202
The Arrearage Management Plan (AMP) Program
The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater which are at least 90 days old. In exchange for making on-time payment of your current monthly bill, AMP will forgive 1/12 of the eligible total past due amount. Other terms and conditions are detailed below in the FAQ’s*.
*This information is meant as an aid to understanding AMP. It does not replace SCE’s CPUC-approved tariffs. Any inconsistencies between this material and SCE’s tariffs are unintended, and the tariffs prevail. Please refer to SCE’s tariff books for a complete list of terms and conditions of service.
Additional Information
Sub Metered Tenants
Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?
Non-Profit Living Facilities
Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.
Capitation Fee Program
Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?
California LifeLine Program
If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.
Income Qualified and Want Solar? SCE Can Help
Income-qualified homeowners, residing in a disadvantaged community (DAC), who are considering solar, may qualify for a free solar system from our partner, GRID Alternatives. DACs are designated by the state of California and are reevaluated every year. Learn more