We’ve made some changes due to COVID-19, including suspending service disconnections for nonpayment and only continuing critical work needed to protect public safety and reduce the risk of wildfires.
Learn more here.
If your income has recently changed, you may qualify for a reduced energy rate If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs.Learn more.
CARE/FERA Program
Has your job been affected by COVID-19?
Our thoughts are with our customers who have been directly or indirectly affected by COVID-19. If you have recently lost your job or your income has changed, you may qualify for a reduced energy rate through our CARE or FERA programs, even if you are already receiving unemployment benefits.
In addition, California LifeLine is a state program providing discounted home or cellular phone services to eligible households. They’ve partnered with Boost Mobile to give CARE program participants a monthly $15 discount towards prepaid cell phone plans. For more information, or to see if you qualify, visit https://www.californialifeline.com/en or visit https://www.boostmobile.com/plans/cpuc-boost-mobile.
CARE and FERA Can Reduce Your Monthly Bills
Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:
California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.
Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.
Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.
*The Household Income guidelines may not reappear after clicking the “Back” button. If you experience a blank screen, please refresh your screen. We are working to resolve this issue.
Option 1: Public Assistance Programs
You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:
Bureau of Indian Affairs General Assistance
CalFresh/SNAP (Food Stamps)
CalWorks (TANF)/Tribal TANF
Head Start Income Eligible (Tribal Only)
LIHEAP
Medi-Cal/Medicaid
Medi-Cal for Families (Healthy Families A&B)
National School Lunch Program (NSLP)
Supplemental Security Income (SSI)
WIC
Option 2: Household Income
Based on Household income as of today
Even if you are receiving unemployment benefits, you may still qualify.
How many people are in your household?
Household Income for 1-2 People
As of June 1, 2020
CARE
Up to $34,480
FERA
Not Eligible
Household Income for 3 People
As of June 1, 2020
CARE
Up to $43,440
FERA
$43,441 - $54,300
Household Income for 4 People
As of June 1, 2020
CARE
Up to $52,400
FERA
$52,401 - $65,500
Household Income for 5 People
As of June 1, 2020
CARE
Up to $61,360
FERA
$61,361- $76,700
Household Income for 6 People
As of June 1, 2020
CARE
Up to $70,320
FERA
$70,321- $87,900
Household Income for 7 People
As of June 1, 2020
CARE
Up to $79,280
FERA
$79,281 - $99,100
Household Income for 8+ People
As of June 1, 2019
CARE
8 people: Up to $88,240
Each additional person: +$8,960
FERA
8 people: $88,241- $110,300
Each extra person: +$8,960 - $11,200
If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.
Income Qualified and Want Solar? SCE Can Help
Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low or fixed income families, can help you. Learn more
