How do payment arrangements work?
Payment arrangements are designed to provide greater flexibility in managing your payments by making one payment or smaller monthly payments over a specified period. Eligible charges are divided into equal installments, which are billed separately each month from your current bill.
A payment arrangement does not include subsequent statements. Your new bill charges must be paid by the due dates indicated on each statement to keep the arrangement from defaulting. If your current bill or payment arrangement amount is not paid by 5 p.m. on the due date, the arrangement will default and may result in service disconnection and additional late fees.