How do I make a payment arrangement?
If you're an eligible residential customer and need some additional time to pay your bill, you can request a payment arrangement before your payment(s) is due. To submit your request online, log into My Account and select "Billing & Payments” from the left navigation menu. If you have multiple accounts, click on the header of the account you would like to submit for a payment arrangement request. If you are eligible for online submission, you should see the "Request Payment Arrangement" button below your account summary.
If you are a business customer with an assigned Account Manager, please contact them to discuss your payment options.