If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >
We investigate and evaluate each claim individually, and our policy is to respond promptly.
If you're a residential customer enrolled in SDP, we may be cycling off your A/C for up to 3 hours beginning at 4 p.m. Find out if there's an event in your area. Not enrolled? Learn how you can save up to $200 at home.
If you’re experiencing issues making a payment in My Account, you can pay as a guest (account number needed) or call us at 1-800-655-4555 and select option 2. Learn more about other ways to pay your bill.
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