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CARE & FERA Discounted Rates

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  4. CARE & FERA Discounted Rates
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CARE & FERA Discounted Rates Programs


Financial Assistance for Families and Individuals

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SCE understands that many customers continue to struggle financially, and that sometimes other expenses must come first. Our California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA) financial assistance programs help qualifying families of all sizes lower their monthly energy bills when they need it most.

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Learn About CARE and FERA


Both CARE and FERA provide significant discounts to customers who qualify for bill assistance based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.
 

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CARE

Qualifying individuals and households of two or more receive up to 30% off their electric bills. 

family of three

FERA

Qualifying families and households of three or more receive an 18% discount on their electric bills.

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Apply or De-enroll Now 
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How to Qualify

 

You may qualify for either CARE or FERA based on the size of your household and the total current income of all persons living in your house, condo, apartment, or mobile home.

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Effective June 1, 2023, to May 31, 2024, income limits are as follows:

Household SizeCARE Income Eligibility Upper Limit **FERA Income Eligibility Lower and Upper Income Limits*
1-2$39,440Not eligible
3$49,720$49,721 - $62,150
4$60,000$60,001 - $75,000
5$72,280$72,281 - $87,850
6$80,560$80,561 - $100,700
7$90,840$90,841 - $113,550
8$101,120$101,121 - $126,400
Each Additional Person$10,280$10281 - $12,850

*Fera Lower Limit Calculation = 200% of Federal Poverty Guidelines (CARE) + $1&
Fera Upper Limit Calculation = 250% of Federal Poverty Guidelines

**CARE Upper Limit Calculation = 200% of Federal Poverty Guidelines

 

1 to 2 Persons in Household
CARE Income Eligibility Upper Limit**:  $39,440
FERA Income Eligibility Lower and Upper Limits*:  Not Eligible
3 Persons in Household
CARE Income Eligibility Upper Limit**:  $49,720
FERA Income Eligibility Lower and Upper Limits*:  $49,721 - $62,150
4 Persons in Household
CARE Income Eligibility Upper Limit**:  $60,000
FERA Income Eligibility Lower and Upper Limits*:  $60,001 - $75,000
5 Persons in Household
CARE Income Eligibility Upper Limit**:  $72,280
FERA Income Eligibility Lower and Upper Limits*:  $72,281 - $87,850
6 Persons in Household
CARE Income Eligibility Upper Limit**:  $80,560
FERA Income Eligibility Lower and Upper Limits*:  $80,561 - $100,700
7 Persons in Household
CARE Income Eligibility Upper Limit**:  $90,840
FERA Income Eligibility Lower and Upper Limits*:  $90,841 - $113,550
8 Persons in Household
CARE Income Eligibility Upper Limit**:  $101,120
FERA Income Eligibility Lower and Upper Limits*:  $101,121 - $126,400
Each Additional Person
CARE Income Eligibility Upper Limit**:  $10,280
FERA Income Eligibility Lower and Upper Limits*:  $10,281 - $12,850
*Fera Lower Limit Calculation = 200% of Federal Poverty Guidelines (CARE) + $1
 Fera Upper Limit Calculation = 250% of Federal Poverty Guidelines

**CARE Upper Limit Calculation = 200% of Federal Poverty Guidelines
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OR

 

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Additionally, you may qualify for CARE if you or someone in your home participates in at least one of the following public assistance programs:

  • Bureau of Indian Affairs General Assistance
  • CalFresh/SNAP (food stamps)
  • CalWorks (TANF)/Tribal TANF
  • Head Start Income Eligible (tribal only)
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Medi-Cal/Medicaid
  • Medi-Cal for Families (Healthy Families A&B)
  • National School Lunch Program (NSLP)
  • Supplemental Security Income (SSI)
  • Women, Infants, and Children (WIC)
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How to Apply

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Applying Online – Please Read

Input your name exactly as it appears on your bill, e.g., if the name on the bill is “Doe, John X,” enter the first name as John X, with no period. Enter the last name as Doe.

To track your application, be sure it includes your email address. We will email you to confirm receipt of your application and include a tracking number. If you don’t have an email address, please note the tracking number included in the Thank You notice that immediately follows the successful submission of your application.

Apply Now

Apply Online

Apply Online

Applying is quick and easy. No additional documentation is required.

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Apply Now

Call Us

By Phone

Call our Automated Telephone System at 1-800-798-5723.

Mail-In Application

Mail-In Application

Download an application, print, and mail it to us.

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Apply Online

Applying is quick and easy. No additional documentation is required.

(Application tips)

Apply Now

Applying Online – Please Read

Input your name exactly as it appears on your bill, e.g., if the name on the bill is “Doe, John X,” enter the first name as John X, with no period. Enter the last name as Doe.

To track your application, be sure it includes your email address. We will email you to confirm receipt of your application and include a tracking number. If you don’t have an email address, please note the tracking number included in the Thank You notice that immediately follows the successful submission of your application.

Apply Now

By Phone

Automated Telephone System

Call 1-800-798-5723

Mail-In Application

Download an application, print, and mail it to us.

Large Print Application

Standard Print Application

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Already Enrolled?

Recertify

CARE and FERA participants must re-enroll every two years. If you received a recertification notice in the mail, it’s time to re-enroll.

Recertify Now

Post-Enrollment Verification

CARE and FERA program participants may be asked to verify their eligibility. Learn More about Post-Enrollment Verification

Verify Now
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Additional Economic Assistance for 
CARE and FERA Customers


Our commitment to meeting your needs continues with additional bill-pay and financial assistance programs.

Arrearage Management Plan (AMP)

Customers enrolled in CARE or FERA with past-due bills at least 90 days old totaling $500 or more, and who has been a customer of SCE for at least six months and made an on-time payment within the last 24 months, maybe forgiven one-twelfth (1/12) of their eligible past-due amounts in exchange for on-time payment of the current monthly bill.

Learn More

Capitation Fee Program

If your organization dedicates resources to enrolling individuals and families in these programs, you could be entitled to a capitation fee to help offset your expenses. 

Learn More
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Nonprofit Group Living Facility

The CARE program offers a monthly discount on energy bills for qualifying nonprofit group-living facilities. Learn if your tax-exempt group living facility qualifies.

Apply by Mail

Sub Metered Tenants

Rate discounts are available for qualified tenants billed for energy usage through their landlords in apartment buildings, mobile-home parks, residential RV parks, or marinas

Apply Now
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