How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Rates Are Set By California Regulators

We work together with the California Public Utilities Commission (CPUC) to set rates in a process that's open to the public.

Where Your Money Goes

Dollar bill showing how we spend each dollar. 60 cents: generation; 29 cents: distribution; 7 cents: transmission; 2 cents: paying off energy crisis contracts; 2 cents: energy efficiency/low-income customer programs
  •   60¢ Generation Cost of energy sources, including solar, wind and natural gas, and generation SCE owns, including hydro and natural gas plants.
  •   29¢ Distribution Grid maintenance and new equipment, including poles and wires, and substations.
  •   7¢ Transmission Investment in operations & maintenance for high-voltage transmission lines.
  •   2¢ Paying off long term contracts from the energy crisis.
  •   2¢ Programs including those for energy efficiency and to protect low income customers.

This breakdown shows SCE’s costs to serve customers and implement state policies. It is based on calculations for July 2015.

State Regulators, Utilities & the Public Working Together

Rates are set through a transparent process of proceedings with the California Public Utilities Commission, the body that regulates SCE and other investor-owned electric utilities in the state. It includes public input and participation, and all investor-owned utilities use this same process.

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Helping You Save Energy

Looking for ways to reduce your monthly bill? We offer many programstoolsincentives and rebates designed to help you reduce your energy usage and control your energy costs at home and at work.

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Balancing Public Policy With Affordability

To keep rates affordable and fair, we constantly balance the need to modernize our infrastructure to support reliability with the need to meet state policy requirements regarding such issues as renewable energy. We do that by working with local, state, and federal officials on an ongoing basis, and by keeping you informed throughout.