Partial Outage
8 a.m. - 10 p.m. 8/24 Sat
Applications will be down for maintenance. During this time, you will not be able to conduct transactions. We apologize for the inconvenience and thank you for your patience.
Welcome to the Outage Center
We are committed to keeping you informed. If your power is out or you are looking for outage resources, you’re in the right place.
Report an Outage
Let us know if you’re experiencing an outage or a street light is out. To report downed wires, please call 911.
View Your Maintenance Outages
Did you receive a notice from us about a planned outage? You can check its status using the Outage Number on your notification.
Powering Off for Safety
One of the ways we’re reducing wildfire risks is Public Safety Power Shutoff (PSPS) events. During these events, we may need to proactively shut off power in high fire risk areas as a result of extreme weather conditions.
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Stay Informed
Make sure your contact information is accurate and sign up to receive outage alerts.
Did your AC stop working?
Your air conditioning may be off because you’re enrolled in the Summer Discount Plan, a special program in which enrolled customers give us permission to turn off their air conditioning during periods of high energy demand. Access your settings to opt out or change your preferences.
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PowerTalks
Learn why power outages occur and how we work with you to minimize impacts at one of our upcoming events.
Cool Centers
Need a break from the heat? Get relief at your local Cool Center.
Outage Resources
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Contact Us
To report an outage, call 1-800-611-1911
To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2.
For Rotating Outage Group information, call 1-800-611-1911.
For Maintenance Outage updates, call 1-888-759-6056, then press 1.
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