We are committed to keeping you informed. If your power is out or you are looking for outage resources, you’re in the right place.
Did you receive a notice from us about a planned outage? You can check its status using the Outage Number on your notification.
One of the ways we’re reducing wildfire risks is Public Safety Power Shutoff (PSPS) events. During these events, we may need to proactively shut off power in high fire risk areas as a result of extreme weather conditions.
Your air conditioning may be off because you’re enrolled in the Summer Discount Plan, a special program in which enrolled customers give us permission to turn off their air conditioning during periods of high energy demand. Access your settings to opt out or change your preferences.
Learn why power outages occur and how we work with you to minimize impacts at one of our upcoming events.
To report an outage, call 1-800-611-1911
To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2.
For Rotating Outage Group information, call 1-800-611-1911.
For Maintenance Outage updates, call 1-888-759-6056, then press 1.