PowerTalk Meetings
Learn why power outages occur and how we work with you to minimize impact at one of our upcoming events for residential and business customers. Seats are still available. Sign Up Today >
Welcome to the Outage Center
We are committed to keeping you informed. If your power is out or you are looking for outage resources, you’re in the right place.
Report an Outage
Learn more about our different outages for residential and business, how to prepare, remain safe, and stay informed in the events of a power outage.
Let us know if you’re experiencing an outage or a street light is out. To report downed wires, please call 9-1-1.
Outage Resources
Outage & Restoration Guide for Business
Outage and restoration Guide for Residential
View All Demand Response Events
Get Outage Alerts
Sign up or update your contact information to get emails or texts about outages near you, including PSPS.
Public Safety Power Shutoffs (PSPS)
One of the ways we’re reducing wildfire risks is Public Safety Power Shutoff (PSPS) events. During these events, we may need to proactively shut off power in high fire risk areas as a result of extreme weather conditions.
Stay informed about outage and PSPS events by signing up or updating your accounts in my Accounts to receive notifications about outages near your. Manage Notifications >
Don't have an SCE account? You can still get alerts about PSPS-only events for specific ZIP code(s).
California Independent System Operator (CAISO) Rotating Outages
CAISO rotating outages (Stage 3 CAISO Emergencies) become necessary when the state's electricity demand outpaces available supply in real time or are unavoidable. We manage and rotate the outage across groups of customers throughout the service territory to protect the integrity of our electric system, while limiting the inconvenience to any one customer or community. Every customer in our service territory is assigned to a Rotating Outage Group.
What are the different types of outages?
Did your AC stop working?
Your air conditioning may be off because you’re enrolled in the Summer Discount Plan, a special program in which enrolled customers give us permission to turn off their air conditioning during periods of high energy demand. Access your settings to opt-out or change your preferences.
Cool Centers Locations
Need a break from the heat? Get relief at your local Cool Center. Find Your Nearest Cool Center >
Hotel Discounts
Experiencing an outage? Find hotel discounts (at participating hotels) for customers experiencing an extended outage.
Contact Us
To report an outage, call 1-800-611-1911
To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2.
For Rotating Outage Group information, call 1-800-611-1911.
For Maintenance Outage updates, call 1-888-759-6056, then press 1.