Partial Outage
8 a.m. - 10 p.m. 8/24 Sat
Applications will be down for maintenance. During this time, you will not be able to conduct transactions. We apologize for the inconvenience and thank you for your patience.
Turn Your Service On and Off
Moving to a new home? You’re in the right place if you want to easily turn your electricity on, off, or transfer your service account to a new address.
What You'll Need to get started
Driver’s License / ID
Social Security Number
Expose as Block
No
Schedule a Request
Ready to begin service at a new address?
Disconnecting service at an address?
Moving from one address to another?
Check on a Request
To get a status update, please have your confirmation number handy.
Got Questions?
Check out our FAQ for Moving and Turning Service On/Off.
Expose as Block
No
Not sure if you’re in our service area? View Our Service Area Map >
Are you a business customer?
If you need to turn service on or off at a business, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.
Service Guarantee Program
Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.