How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 2:45 p.m. today, about 72 customers remained without service in the Long Beach area. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Manufactured Home Program

We partnered with Synergy Companies and Southern California Gas to bring you energy-saving products and services for light fixtures, low-flow showerheads, and pipe-wrap through the Comprehensive Manufactured Home Program.

If you're ready to get started, call our partner Synergy Companies at 1-888-988-9829 to schedule a free evaluation of your mobile home. We will send an energy specialist to identify opportunities for you to save, and we will provide free supplies and installation to help you make your energy upgrades.

Do You Qualify?

To qualify for this program, your mobile home or the mobile home community you own or manage must have an active SCE service account and be fully constructed and occupied.

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Disclaimer:

This Program is funded by California utility ratepayers and administered by Southern California Edison (SCE) under the auspices of the California Public Utilities Commission through a contract awarded to Synergy Companies. California consumers are not obligated to purchase any full-fee service or other service not funded by this Program. This Program is available on a first-come, first-served basis until allocated funds are depleted or the Program is terminated. This Program may be modified or terminated without notice.

Owners & Tenants

Ready to make your home more efficient, with all costs covered? Schedule a free evaluation of your mobile or manufactured home – we’ll send an energy specialist to identify opportunities for you to save. Some common upgrades include sealing air-ducts, installing efficient light fixtures and bulbs, and insulating water heaters and piping. We’ll even provide free supplies and installation to help you make the upgrades we recommend.

Landlords & Managers

If you own or manage a mobile-home community, we can help you upgrade and save. Energy-efficient upgrades in common areas can help you reduce electricity costs. When you or your management company schedules a free evaluation, our energy specialist will make recommendations that will help you save. Once we’ve identified your savings opportunities, we’ll provide free supplies and installation.