How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 2:45 p.m. today, about 72 customers remained without service in the Long Beach area. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

EnergyGuide & ENERGY STAR®

What Is EnergyGuide?

If you’ve shopped for appliances, you may have seen the bright yellow EnergyGuide label. This label tells you how much energy an appliance uses and can help you compare the energy use of different models.

The cost on the label is based on a national average price for electricity and the average use of the appliance.1 Your individual cost will depend upon the price you pay for electricity rate and how often you use the appliance.

How Do I Read the EnergyGuide Label?

EnergyGuide label compares the estimated annual operating cost with similar models

Why Should I Buy ENERGY STAR® Appliances?

What Is ENERGY STAR®?

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy. The program sets minimum efficiency standards for appliances and building products and identifies and labels those models that are the most energy efficient and available on the market.

Why Should I Buy ENERGY STAR® Appliances?

The ENERGY STAR® standards are more rigorous than federal standards, and vary by product category.2 To receive the ENERGY STAR® label, a product must meet strict energy efficiency guidelines set by the Environmental Protection Agency and the Department of Energy.

Depending upon the energy-efficient choices you make, your family may be able to save up to 30% on your energy bill (with similar savings of greenhouse gas emissions) without sacrificing features, style or comfort. ENERGY STAR® is one tool that can help you make an energy-efficient choice when purchasing appliances.

A list of qualified products can be found online at energystar.gov.

1Federal Trade Commission. (2008). Energy Guidance: Appliance Shopping with EnergyGuide Label. Retrieved October 9, 2012, from http://ftc.gov/bcp/edu/pubs/consumer/homes/rea14.shtm
2ENERGY STAR®. How A Product Earns the ENERGY STAR Label. Retrieved October 4, 2012, from http://www.energystar.gov/index.cfm?c=products.pr_how_earn