Welcome to the Wildfire Communications Center! Here you can quickly access important Wildfire Safety and Public Safety Power Shutoff (PSPS) related customer communications in your language of choice. Simply use the language navigation menu to select your preferred language.
We will refresh this page periodically with important information, so be sure to check back for the latest updates. Learn more about what we’re doing to reduce wildfire risk and keep our communities safe.
Last updated: September 18, 2024
Customer Engagement
Keeping our customers safe, informed, and prepared for wildfire season is a responsibility we take very seriously. Check out these important communications that highlight our wildfire mitigation efforts, available programs and rebates, emergency preparedness resources, and ways you can sign up to receive PSPS alert notifications.
Outage Emergency Preparedness Checklist
High Fire Risk Area (HFRA)
Non-High Fire Risk Area
PSPS Newsletter
High Fire Risk Area (HFRA)
Non-High Fire Risk Area
Wildfire Mitigation Plan Fact Sheet
PSPS Master Meter Flyer
PSPS Notifications
If you are impacted by a PSPS event and have signed up to receive alert notifications, below are the types of status notifications you receive during the lifecycle of the event. Depending on the method you selected when you initially enrolled, you may receive PSPS alert notifications by email, text or phone.
If you’re not already signed up to receive PSPS alerts, sign up now.
Before a PSPS Event
Text
Voice
During a PSPS Event
- PSPS Expected Shutoff Notification
- PSPS Shutoff Notification
- PSPS Continued Shutoff Notification
- PSPS Restored in Scope Notification
- PSPS Prepare for Restoration Notification
Text
- PSPS Expected Shutoff Text
- PSPS Shutoff Text
- PSPS Continued Shutoff Text
- PSPS Restored in Scope Text
- PSPS Prepare for Restoration Text
Voice
After a PSPS Event
Text
Voice
Customer Education Campaign
Our Wildfire Customer Education campaign has everything you need to be ready, safe, and informed prior to and during wildfire season. See the links below to access educational and informative television, radio, print, digital, social media ads, and online videos.
Digital
Banner Ads
Videos
Radio
Social Media