Maintenance in Progress
We are making improvements. Some online services will be unavailable until 10 a.m., Sat., Sept. 19.Visit the Help Center for assistance.
Can LIHEAP prevent my SCE account from being disconnected for nonpayment?
Priority
0
FAQ Answer
Eligible SCE customers may receive LIHEAP-related protection from disconnection for nonpayment. Contact a LIHEAP local service provider for assistance.
Smartling languages
2
Can LIHEAP help pay my electric bill?
Priority
0
FAQ Answer
LIHEAP may provide up to $1,500 to help eligible customers pay their SCE bill. If approved, SCE receives a LIHEAP payment on the customer’s behalf and automatically applies the payment to their account.
Smartling languages
2
Planned Outage for Click-Through System September 12
We are making improvements. The click-through system will be unavailable until 7 a.m., Sun., Sept. 13.
Scheduled Maintenance for Click-Through System September 12
The click-through system will be unavailable between 10 p.m. Sat., Sept. 12 to 7 a.m. Sun., Sept. 13.
Current Planned Outage for Click-Through System - Mon., Sept. 7
We are making improvements. The click-through system will be unavailable until 10 p.m., Mon., Sept. 7.
Scheduled Click-Through System Outage - Mon., Sept. 7
The click-through system will be unavailable between 8 p.m. to 10 p.m., Mon., Sept. 7.
Why is the data in the Apple Home app different from the data on my billing statement?
Priority
0
FAQ Answer
In the Apple Home app, usage data is shown in calendar months, which may not be the same as your SCE monthly billing cycle.
Note: Due to rounding logic done by Apple, there may be very slight differences between usage data values observed on your SCE.com MyAccount and the usage data observed in the Home app.
Smartling languages
2
How far in the past can I see my home electricity data in the Apple Home app after connecting my SCE account?
Priority
0
FAQ Answer
You can view up to 24 months of historical usage data, if available for your account.
Smartling languages
2
How current is the electricity usage data I see in the Apple Home app?
Priority
0
FAQ Answer
Electricity data is provided by SCE and is typically available in the Apple Home app 24-72 hours after electricity usage occurs.
Smartling languages
2