Participation in CBP-E Direct does not guarantee eligibility or payment under other programs, which are governed by their own rules and administrators. It may, however, be used as a qualification pathway for SGIP demand response requirements. 

Yes. Customers that are currently enrolled in the program may withdraw by visiting the enrollment and account management page and entering their SCE account information. Once the account information is entered, the website will guide you through the account management process, including how to withdraw your enrollment. Clicking “Submit” on the final screen will withdraw your account from CBP-E Direct as of the end of the day you choose to withdraw. For additional information regarding withdrawal, please contact support@cbpdirect.sce.com

If required interval meter data is missing or insufficient, SCE may exclude the affected event from payment calculations or issue no payment for that period. Complete and accurate meter data is required to determine incentives.  

While payments are calculated monthly, they are generally issued at the end of the CBP-E season, and small balances may roll over until the minimum payment threshold is met.  

Performance is measured against a baseline during CBP-E events. If performance is consistently low, future capacity amounts may be reduced. If performance is consistently strong, they may be increased to better reflect achievable load reductions.