Maintenance in Progress
We are making improvements. Some online services will be unavailable until 10 a.m., Sat., Sept. 19.Visit the Help Center for assistance.

When does SCE turn off power for a PSPS?

Submitted by Sally Tanner on
Priority
0
FAQ Answer

During dangerous fire weather conditions, when strong winds, dry vegetation and low humidity are forecast, we start considering a PSPS. Under these conditions, a fire could spread rapidly, posing a significant safety risk. PSPS reduces the risk of utility equipment starting a fire when winds blow branches or other debris into power lines.  

PSPS decisions are based on real-time weather reports from pole-top weather stations on or adjacent to PSPS circuits. We primarily consider these factors and conditions when deenergizing a circuit or circuit segment:  

  • Strong winds
  • Low humidity
  • Dry vegetation that could serve as fuel 
Smartling languages
3

What resources are available during PSPS events and other emergency outages?

Submitted by Sally Tanner on
Priority
0
FAQ Answer

SCE supports customers during PSPS events and other large public safety events through Community Resource Centers and Community Crew Vehicles. During a PSPS, visit the Outage Map for locations. Locations are usually posted up to a day before a potential PSPS.  

Services include updated outage information, PSPS alert enrollment support, mobile and portable medical device charging, restrooms, Wi-Fi, access to water, light snacks, ice and insulated cold bags for medications and resiliency kits. We also offer in-language support and accommodate customers with disabilities or other access and functional needs including wheelchairs, privacy screens, sensory kits and food supplies for service animals. 

Smartling languages
3

How can I prepare for PSPS events and other outage emergencies?

Submitted by Sally Tanner on
Priority
0
FAQ Answer

PSPS events may last over 24 hours. Prepare an emergency plan to keep your family safe during any outage, including a plan for family members who might need extra care. Include a list of the location of emergency items such as water bottles, a battery-operated radio, flashlights, first-aid kits, extra blankets and working batteries. Be sure to add special needs items for loved ones, including pets.

Smartling languages
3