When does SCE turn off power for a PSPS?
During dangerous fire weather conditions, when strong winds, dry vegetation and low humidity are forecast, we start considering a PSPS. Under these conditions, a fire could spread rapidly, posing a significant safety risk. PSPS reduces the risk of utility equipment starting a fire when winds blow branches or other debris into power lines.
PSPS decisions are based on real-time weather reports from pole-top weather stations on or adjacent to PSPS circuits. We primarily consider these factors and conditions when deenergizing a circuit or circuit segment:
- Strong winds
- Low humidity
- Dry vegetation that could serve as fuel
What resources are available during PSPS events and other emergency outages?
SCE supports customers during PSPS events and other large public safety events through Community Resource Centers and Community Crew Vehicles. During a PSPS, visit the Outage Map for locations. Locations are usually posted up to a day before a potential PSPS.
Services include updated outage information, PSPS alert enrollment support, mobile and portable medical device charging, restrooms, Wi-Fi, access to water, light snacks, ice and insulated cold bags for medications and resiliency kits. We also offer in-language support and accommodate customers with disabilities or other access and functional needs including wheelchairs, privacy screens, sensory kits and food supplies for service animals.
How can I prepare for PSPS events and other outage emergencies?
PSPS events may last over 24 hours. Prepare an emergency plan to keep your family safe during any outage, including a plan for family members who might need extra care. Include a list of the location of emergency items such as water bottles, a battery-operated radio, flashlights, first-aid kits, extra blankets and working batteries. Be sure to add special needs items for loved ones, including pets.
- View preparation tips for extended outages.
- Find resources and support for customers with access and functional needs, as well as community assistance and emergency preparedness information.
- Sign up or update your contact information for PSPS alerts in English and other available languages.
- Bookmark the outage map or download the MySCE mobile app. Use this tool to check your PSPS status, identify your outage type, find Community Resource Centers and Community Crew Vehicles with their operating hours, access hotel discounts during extended outages, locate charging sites and more.
American Sign Language Resource Hub
ASL videos, PSPS and outage support resources for SCE customers in one accessible hub.
Current Maintenance Outage for Click-Through System July 18-19
There is currently a maintenance outage for the Click-Through system. Maintenance is expected to end at 9 a.m., Sunday, July 19. Please check back with us at the end of maintenance.
Scheduled Maintenance for Click-Through System July 18 - July 19
We are making improvements. Some online services may be unavailable from 5 p.m., Saturday, July 18 to 9 a.m., Sunday, July 19.
Fri., July 3 Start/Stop Service Delays
We apologize for the inconvenience. Some Start/Stop Service requests scheduled for Fri., July 3 may be delayed. For assistance, please contact Customer Service.
DNR-Current Outage for Click-Through System July 3
There is currently an outage for the Click-Through system. Maintenance is expected to end at 10 a.m. Saturday, July 4. Please check back with us at the end of maintenance. We apologize for any inconvenience and appreciate your understanding.
DNR-Scheduled Outage for Click-Through System on Fri, July 3
We are making improvements. Some online services may be unavailable from 10 p.m. Friday, July 3 to 10 a.m. Saturday, July 4.
Can I participate if I am already in another demand response program?
No, dual enrollment with another SCE demand response program is not allowed.