I was not able to sign up and I'm not sure why?
Any of the following may prohibit you from signing up:
- Already receiving a paperless bill (from SCE or a third party)
- Have a Departing Load or Wireless Technology Rate (WTR) plan
- Have no active service
Can I sign up when I turn service on?
If you’re eligible, you’ll see the option to sign up when completing your request online.
How can I sign up?
1. Log in to SCE Account.
2. Scroll to the Settings section towards the bottom of your account dashboard.
3. Under Billing & Payment, click “Sign up for Paperless Billing”
What are the benefits?
Once you’ve signed up for our free Paperless Billing service:
- Receive a bill ready notice with the amount due, due date, and link to view the bill
- View monthly statements
- Find ways to reduce monthly energy consumption to save money
Can I pay an overdue bill online?
Yes - however, your payment might not reach us in time to prevent additional collection action. Your bill is due and payable on the date the bill was generated and is considered past due if not paid within 19 days. Your service will remain active up to the date your next bill is due, but we disconnect service if payment isn’t received by that next due date.
Log in to My Account to view your balance and due dates for each of your accounts.
It looks like my bill is inncorrect. What should I do?
If your bill seems higher than normal, you may want to check your energy usage. Understanding your bill and finding ways to save for your home or your business may help lower your bill. If you still think your bill is incorrect, call us at 1-800-655-4555. On the back of your printed bill, we also provide information on how to dispute charges.
How can I request a duplicate copy of my bill?
Our new Copy of Bill self-service form allows SCE customers to request a PDF copy of their bill within seconds. Up to 3 years of bill history is available to be requested with a limit of 12 bills downloaded at a time.
What if I can' make a payment on time?
Eligible residential customers who need help paying their bills can make arrangements with us before their payments are due.
Can I sign up my account in both Auto Pay and Online Payment?
At this time, you may select one payment type (Online Payment or Auto Pay).
What billing and payment options are available?
We offer a variety of billing and payment options. To learn more about each payment option available to you, click here.
If you are a Cash Only customer, click here.