Is there a limit to the number of payment accounts I can have?
You may have as many payment accounts as you wish.
Can I make payments arrangements online?
Yes, eligible SCE customers can request a payment arrangement online. View the article below to learn how.
How can I remove view my Customer Accounts from view?
To modify the view of your Customer Accounts, click the "Manage Your Accounts to Display" link. In the My Account screen, choose "Manage Accounts," then select the Customer Accounts you want to remove or add to view.
I am a business customer. How can I locate my Account Manager's contact information?
- Read more about I am a business customer. How can I locate my Account Manager's contact information?
If you have an assigned Account Manager, the Contact Account Manager button will appear on your Billing and Payment page; otherwise, please call us at 1-800-655-4555.
In the mulitiple account view, where can I find additional detail for an individual account?
There are two ways to access account details from the multiple account view: 1) Click on the Customer Account Name/Number, Balance Due/Due Date; 2) Click the ">" symbol located next to the due date.
How can I manage multiple service accounts online?
We have released enhancements to the online My Account experience for customers with up to 10 service accounts. This help article summarizes the new changes, designed to make managing your accounts from one place simpler than ever.
I have already accepted the Terms and Conditions once. Do I have to do this for each account?
Yes. Each time you sign up an account for Paperless Billing, Online Payment, or Auto Pay, you will be asked to accept the Terms and Conditions.
Where can I find my Service Account number or Rotating Outage Group number?
You can find your Service Account and Rotating Outage Group numbers by clicking View Account Details after logging in to My Account.
When is my bill due?
Your bill is due and payable on the date the bill was generated and is considered past due if not paid within 19 days. Your service will remain active up to the date your next bill is due, but we disconnect service if payment isn’t received by that next due date.
Where can I find my payment amount due?
The balances due and due dates for each of your accounts appear at the top of the My Account screen in the Overview section.