How do I update my payment account information for Auto Pay?
To edit the payment account for Auto Pay, click on Billing & Payment Preferences, then select Manage Auto Pay Settings; from there you can update or add a new payment method.
Will my balance due be paid when I sign up for Auto Pay?
If you have an outstanding balance when you sign up and you select Pay Off Your Balance, your payment will be submitted. If not, the balance will not be paid. You may make arrangements to pay the balance using Guest Payment, or by credit or debit Card.
Can I use my credit card for Auto Pay?
At this time, credit cards are not accepted for Auto Pay.
What type of bank accounts can I use with Auto Pay?
You may use a checking account from any financial institution that accepts electronic debits.
How do I sign up for Auto Pay?
Log in to My Account and click Sign up for Auto Pay in the Billing and Payment Preferences section.
Who is eligible for Auto Pay?
Most accounts are eligible for Auto Pay, except:
- Closed accounts.
- Deposit accounts.
- Accounts not in good credit standing (Cash Only accounts), which may become eligible for Auto Pay if there are no additional returned payments on the account for six months.
- Accounts signed up for Online Payment.
- Accounts being billed by an Electric Service Provider (ESP) other than SCE.
How does Auto Pay work?
Each month, ten days after your bill is generated, Auto Pay automatically deducts your total amount due from your bank account.
Can I pay only a part of my bill?
Yes, you can pay only a part of your bill through our Guest Payment page.
You will need the following information to pay as a guest:
- The first and last name that appears on your SCE account
- Your SCE customer account number—This can be found at the top right corner of your SCE bill.
- The billing ZIP code for your SCE account
How can I help pay for someone else's bill?
If you know someone who needs help paying their SCE bill, you can contribute by paying part or all of their upcoming bill.
You’ll need the following information from the customer:
- The first and last name that appears on their SCE account
- Their SCE customer account number—This can be found at the top right corner of their SCE bill.
- The billing ZIP code for their SCE account
You’ll enter this information on our Guest Payment page as well as the amount you want to contribute. We’ll apply your payment to their account.
Where can I find the amounts I owe and due dates if I am on a payment plan?
If you are on a payment plan, you will find a box on the right side of your bill that contains the amount you owe for your payment arrangement as well as the date due. Lower in the same box you will also find the amount and due date for the current monthly charges. To stay on a payment arrangement, you must pay your current charges and the installment amount by the specified due dates.