A. Confirm that no energy events are in progress (there should not be a green or yellow LED light flashing). If it is not an energy event day, press the “override” button on your cycling device and hold it for approximately 10 seconds. When you release, the red LED light will flash. Count the number of times it flashes; that’s how many overrides you have left.

A. Take a look at the cycling device installed on or near your A/C unit. When your A/C has been shut off, you'll see a green LED light flashing. If you also see a yellow LED light, you have remaining overrides to use. Simply press the button on the upper right-hand corner of the device and your A/C compressor will turn back on within 10 minutes. Once you override an event, you will not have any more energy events for the remainder of the day.

A. For your safety, in order to participate in an override option, all A/C units enrolled in the Summer Discount Plan must be installed on the ground..

A. Your bill credits are not determined by how much you use your A/C. Instead, they are based on the calculated tonnage of your A/C and the option you select. Your credits cannot exceed the cost of distribution and generation charges on your bill.

A. Yes, however, you are required to stay on the plan for at least a year from the date of activation of your cycling device. If you or someone in your household develop a medical condition that disqualifies you from participating in the program prior to meeting the 12 months requirement, please call us at 1-800-497-2813. You will be given a form to be signed by a medical provider and returned to SCE.

A. Beginning in 2017, all customers enrolled on SDP must meet a minimum usage requirement to remain eligible for the program. Your account must register the use of 1.5 kWh, one hour before or after, in at least one SDP event per calendar year. Failing to meet this minimum usage requirement is indicative of not operating the A/C before and after SDP event periods. Customers who do not meet this minimum usage requirement will be removed from the program and will not be allowed to re-enroll for one-year.

A. Yes, up to 6 hours a day.

A. No, only the A/C compressor will be shut off. The rest of your home will still have electricity and your indoor fan will still operate.

A. Take a look at the cycling device installed on or near your A/C unit if it is in a safe, easily accessible location. When your A/C has been shut off, you'll see a green LED light flashing. More information about energy events affecting your area online may be available.

A. An Edison SmartConnect® meter enables SCE to evaluate your performance on the program by accessing at minimum, your hourly usage data during SDP event periods. To continue to participate in the SDP program, customers must meet the new minimum usage requirement established in 2017. The Edison SmartConnect® meter also enables SCE to verify valuable energy reduction during SDP event periods and it can provide SCE with information to help determine whether our load control device or your A/C are not functioning properly.