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A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

If my account is not eligible for a Payment Arrangement are there other assistance plans available?

Submitted by candace.loyads on
Priority
58
FAQ Answer

Yes! SCE offers a variety of payment assistance programs and services to help you pay and save on your bill. Please visit Assistance Programs for more information

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Do I still incur late fees when I'm enrolled in a Payment Arrangement?

Submitted by candace.loyads on
Priority
56
FAQ Answer

Late payment charges will still be billed when a customer is enrolled in a payment arrangement. To stay on a payment arrangement, you must pay your monthly bill amount + the installment amount by the specified due dates.

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What happens if I miss a payment on my Payment Arrangement?

Submitted by candace.loyads on
Priority
55
FAQ Answer

Failure to submit payment on the due date may result in late fees, possible termination of your payment arrangement and service interruption. You can enroll in a new payment plan by logging into MyAccount. An additional down payment may be required to activate the new plan.

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What is a Payment Arrangement?

Submitted by candace.loyads on
Priority
53
FAQ Answer

Payment Arrangements are designed to provide greater flexibility in managing your payments by making smaller monthly payments over a specified period. Eligible accounts can request a payment arrangement that will divide charges into equal installments, which are billed separately each month from your current bill. You must pay your current charges and the installment amount by the specified due dates.

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