Unfortunately, you will need to submit these requests separately. If you don’t want to do this online using Move Center, you can always call us at 1-800-655-4555 and we can take your service requests over the phone.

Residential:
We are currently not billing deposits for residential customers. In the event we resume billing residential customers for deposits, the deposit will be based on two times the average monthly billing charges in last 12 months, per our tariffs.

Commercial:

• For micro-small non-residential customers, the security deposit amount is based on two times the average monthly billing charges in the last 12 months or a minimum of $825 if no history is available.
• For medium-large non-residential customers, the security deposit amount is based on two times the highest monthly billing charges in the last 12 months or a minimum of $5500 if no history is available.

Your order confirmation number was emailed to you on successful completion of your order. If you’re unable to find your email, call us at 1-800-655-4555 and we can help you with questions regarding your service request. 

Our online support forms make it easy and convenient for you to get things done quickly. To submit service requests for 7 or more properties, complete the support form below.

Our document upload portal is currently under maintenance. If you submitted a request to start service and have been asked to submit verification documents to complete your request, please follow the instructions below. You will need to share your documentation within 5 business days.

If you wish to dispute charges transferred from another account, please provide at least two (2) of the below items:

Explore Our Service Territory Map

We provide electricity service to more than 15 million people in a 50,000 square-mile area of central, coastal, and Southern California. Find out if your city or community is in our service territory.

If you’re submitting a start request in the Move Center on sce.com, you’ll receive your Customer Account Number immediately after completing the process.

If you cannot complete your request online, please call an SCE Customer Service Representative at 1-800-655-4555.