Yes. On January 1, 2017 Southern California Edison (SCE) implemented a minimum electric usage requirement for SDP program eligibility. Residential accounts participating on SDP must register the use of a minimum of 1.5 kWh, one hour before or after, for at least one SDP event per calendar year to remain eligible to participate in the SDP program.

No, enrolling is free. We supply the cycling device and we have it installed on your home or central A/C unit, by our designated contractor, at no charge to you.

PLEASE NOTE:  No authorized SCE representative will ever ask you to pay for advice on how to save money or energy through our programs.

Yes, this program is available only to customers with a fully operational central A/C system. For your safety, only A/C units installed on the ground can be enrolled in an override option.

Minimize driving in an outage area, if at all possible. Anyone who must drive through a controlled outage area should be particularly careful at intersections controlled by traffic lights, since the lights may not be functioning. These intersections should be treated as four-way stops.

Yes. It is possible that a rotating outage could occur during the night. A Stage 3 Emergency (see glossary below) could occur at any time. We recognize the safety concerns posed by darkened streets and intersections and we encourage everyone to be particularly careful during this time.

We cannot guarantee uninterrupted service to any customer; however, we do keep track of all customers who have applied for, and been certified as, "critical care" customers (those who cannot be without electric service for more than 2 hours) pursuant to our Medical Baseline program.

No. The California Public Utilities Commission rules prohibit utilities from offering any discounts due to emergency situations, including rotating outages.

Yes. It's possible for neighbors to be on different circuits. Circuits do not necessarily align with streets, neighborhoods, or community boundaries.

No. We track the order of the groups of circuits that have been interrupted and rotate among them to ensure that the same group will not always be first and that the impact to any group is minimized. Once a customer group has been restored, it is placed at the end of the list.

To protect your privacy and safety we treat your Rotating Outage Group as confidential information. This practice makes it harder to perform illegal acts such as burglaries when your area is affected by a rotating outage. For the same reason we do not provide Rotating Outage Groups to you for other customers. If you want to stay abreast of the rotating outage status of another customer, such as a relative or your child's school, ask them for their Rotating Outage Group, which they may share at their discretion.