How do I report an outage?
If you are experiencing an outage or a streetlight is out, please let us know:
I may have a Radio/Television Interference (RTVI) Problem. What should I do?
Here is a simple test to check your home for RTVI:
What do I do if the power goes out?
If your electricity goes off for longer than a few minutes, visit our Outage Center to report your outage immediately.
How do I reset my circuit breakers?
If a circuit in your home overloads or shorts, the breaker will trip and cut power. This helps prevent fire and possible electrocution. Resetting the breaker will restore power to the affected room(s) if there is an outage in your neighborhood.
How do I view outages?
View Outage Information on Our Online Outage Center
You can visit our Current Outages page to view the outage map and estimated restoration times. For other outage information, visit the Outage Center.
Looking for information about Public Safety Power Shutoffs (PSPS)? Please visit our Public Safety Power Shutoffs page on sce.com for impacted areas and other helpful information.
View Current Outages View PSPS Outages Visit Outage CenterDon’t have My Account but want to receive PSPS outage alerts? Visit our PSPS Alerts page to find out how.
Log In or Register for My Account Sign Up for PSPS AlertsWhat is a Rotating Outage?
A rotating outage is a brief, controlled power outage mandated by the California Independent System Operator (CAISO). It is enacted by California’s publicly owned utilities, including SCE, to protect the integrity of our statewide electric system by easing demand on the overall electric supply during times of critically high usage, preventing wider, longer power outages. Such an outage is named for the way it alternates evenly throughout our service territory to ensure that no neighborhood is inconvenienced more than any other. It remains rare and lasts only about one hour.
What is a Repair Outage?
Unexpected events give rise to repair outages. Whether it’s a car crashing into a utility pole, high temperatures causing energy demand to overload power lines and transformers, severe weather, earthquakes, or something as simple as a metallic balloon caught in a line, an outage may occur. Whatever the cause, preparation helps your family stay safe and comfortable while we restore your power as quickly and safely as possible.
What is a Maintenance Outage?
Sometimes SCE may need to shut off your power temporarily to allow our crews to safely perform maintenance and scheduled upgrades to our electrical infrastructure. This can include replacing aging poles and multiple segments (or even many miles) of underground cables or overhead conductors.
What is a Public Safety Power Shutoff (PSPS)?
When there are potentially dangerous weather conditions in fire-prone areas, we may need to call a Public Safety Power Shutoff (PSPS). During these events, we will proactively turn off power in high fire risk areas to reduce the threat of wildfires. Turning off our customers’ power is not something we take lightly, but PSPS events are one of the ways we can better ensure the safety of the public, our customers, and our employees. For more information, please visit the PSPS page on sce.com.
If you shut off power to my area, will SCE be providing backup generation?
Whenever possible SCE provides advance notifications of potential PSPS outages, to assist our customers in preparing. However, SCE does not provide backup generation for our customers.