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A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

What is the California Public Utilities Commission contact requirement for Critical Facilities and Critical Infrastructure customers?

Submitted by candace.loyads on
Priority
2
FAQ Answer

SCE is mandated to have at a minimum two different people to contact at your business and by two different methods (email, phone, text, etc.). This is a CPUC requirement and will allow us to provide you with notifications of any potential PSPS events affecting your facilities.

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What are Backup Power Solutions?

Submitted by candace.loyads on
Priority
2
FAQ Answer

Portable Power Station

Recommended for apartment dwellers in high fire risk areas.

A portable power station can provide emergency backup power for small devices and household appliances such as laptops, mobile phones, tablets, and some internet routers. Beginning September 1, 2022, if you purchase qualifying models and live in an area designated as a Tier 2 or Tier 3 high fire risk area, you could receive up to five $150 rebates per active service account.

Search Eligible Batteries

Learn More About SCE Marketplace

SCE Electric Portable Power Station Rebate

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Am I eligible for the Critical Care Backup Battery Program?

Submitted by candace.loyads on
Priority
1
FAQ Answer

Keeping customers safe is our priority. We are committed to helping households that require the use of electrically powered medical devices be ready for unexpected power outages. Our Critical Care Backup Battery program offers free portable backup batteries that can power your medical devices during a power outage. In addition, because these batteries are portable, they can be used to support you during an evacuation from your home.

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