How can I view my payment history?

Submitted by candace.loyads on
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2
FAQ Answer

Important: Beginning in January 2024, SCE will be rolling out a new and improved My Account experience. Customers will be upgraded to the new dashboard based on their account type. Our Help Center articles now provide instructions for both experiences.

Learn More >

Single Account Multi-Account

If you have one customer account, please follow the instructions below.

  1. Login to My Account.
  2. Click “More Options” under your Account Balance.
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3. Select “Billing & Payment History”

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4. Here, you can view up to 36 months of bill charges, payment history and view/download PDFs of your bills.

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If you have multiple customer accounts, please follow the instructions below.

  1. Login to My Account.
  2. Click “More” button within the specific customer account you’d like to access payment history.
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3. Select “Billing & Payment History”

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4. Here, you can view up to 36 months of bill charges, payment history and view/download PDFs of your bills.

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Why is my payment pending?

Submitted by candace.loyads on
Priority
1
FAQ Answer

Payments Are Pending While They Are Processed

A payment is pending when a payment has been made and it is being processed.

When you make a payment, it will be posted immediately to your Customer Account. You are also able to edit your payment by 6 p.m. the same day and make multiple online payments in one day on My Account.

Log in or Register for My Account
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Can I change my bill's due date?

Submitted by candace.loyads on
Priority
1
FAQ Answer

To change your bill’s due date, enroll online at sce.com/choose-due-date. The change usually takes effect on the following month’s bill (it may take two months).

You will need your Contract Account Number, which starts with a "7" and can be found on the upper left of the front of your bill, below the SCE logo.

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