SCE.com Scheduled Maintenance
A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.
How do I update my contact information?
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5
Topic
FAQ Answer
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Where can I find my Customer Account Number?
Priority
4
FAQ Answer
Where to Find Your Customer Account Number
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How do I change my language preferences?
Priority
3
Topic
FAQ Answer
Important: Beginning in January 2024, SCE will be rolling out a new and improved My Account experience. Customers will be upgraded to the new design based on their account type. Our Help Center articles now provide instructions for both experiences.
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Why can’t I access My Account?
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1
Topic
FAQ Answer
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How do I complete multi-factor authentication (MFA)? - New Customer
Priority
6
Topic
FAQ Answer
If you have scheduled new service with SCE and have your SCE Customer Account Number, please follow the instructions below. If you have existing service with SCE, please select the “Current Customer” tab of this article.
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How do I complete multi-factor authentication (MFA)? - Current Customer
Priority
5
Topic
FAQ Answer
Instructions for Active Service Users
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How are customer accounts and service accounts related?
Priority
4
Topic
FAQ Answer
Customer and Service Accounts Manage Different Account Information
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What if My Account is already registered with another email address?
Priority
3
Topic
FAQ Answer
If you are trying to create a new account with an existing email address, an error message will appear indicating that the email address is currently in use. You will be prompted to enter a new email address.
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How do I register for My Account?
Priority
2
Topic
FAQ Answer
Accessing Multiple Accounts
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What is My Account?
Priority
1
Topic
FAQ Answer
My Account Helps You Manage Your SCE Account Online
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