We take reports of electrical hazards very seriously. If you encounter fire risks, sparking wires, or downed power lines, please stay away from the area and contact emergency services (911) immediately. If you have concerns about electrical hazards, contact us at 1-800-611-1911 or visit our Outage Center and report an outage online. We will send a technician to assess and address the hazard. For immediate dangers, call our emergency hotline.

If you notice unsafe conditions such as low-hanging wires or damaged equipment, please report them immediately by calling our emergency hotline at 1-800-611-1911 or visiting our Outage Center and report an outage online. Do not approach or touch the wires or equipment.

Yes! SCE offers a variety of payment assistance programs and services to help you pay and save on your bill. Please visit

Late payment charges will still be billed when a customer is enrolled in a payment arrangement. To stay on a payment arrangement, you must pay your monthly bill amount + the installment amount by the specified due dates.

A down payment is not required for new payment arrangement enrollment.

SCE customers can extend the due date of their bills or make payment arrangements, except:

No. At this time, you can only set up Auto Pay with your checking account within My Account.

Venmo, PayPal, Google Pay, and Apple Pay.

Our Home Energy Guide offers information on your home energy usage, ways to conserve and more. Get tips for simple changes to maximize savings in your home.

Once the electrical capacity of an appliance is determined by a load check, you can calculate the appliance cost for your 30-day bill cycle.