How do I enroll in SCE Energy Manager®?

Submitted by candace.loyads on
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2
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FAQ Answer

To request SCE Energy Manager access, please send an email to CCOeChannel@sce.com including your name, your SCE account number (the number starting with “8” shown on your SCE billing statement) and your My Account login email address. An SCE representative will reply as soon as possible to assist you.

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What is SCE Energy Manager®?

Submitted by candace.loyads on
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1
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FAQ Answer

SCE Energy Manager is a reporting tool available to medium-to-large non-residential SCE customers. SCE Energy Manager enables you to access energy usage and demand data for billed or unbilled time periods. Customers must be eligible and enroll in SCE Energy Manager to access reports.

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Why do I get an error message when I log into the MySCE App?

Submitted by candace.loyads on
Priority
10
Topic
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FAQ Answer

There are several reasons why you might get an error message when trying to log into the MySCE app. Some of the most common ones include:

  • Linked Account Error – Your MyAccount username and password have not been associated with your SCE account. Please go to SCE.com to make the association and you can use the app.
  • “Oh No” Error – This message displays customer accounts that are not eligible to use the app now. Please use SCE.com to complete your request.
  • Technical Error – There are several reasons this error can occur.
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Can I view multiple accounts in the app?

Submitted by candace.loyads on
Priority
8
Topic
FAQ Popularity
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FAQ Answer

Yes. Any SCE customer with a MyAccount profile that has up to 10 linked Contract Accounts and 10 service addresses will be able to use the MySCE mobile app. Unfortunately, large Industrial customers and customers with more than 10 contract accounts or more than 10 service addresses cannot use the mobile app.

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