SCE.com Scheduled Maintenance
A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

What are Time-Related Demand Charges?

Submitted by candace.loyads on
Priority
6
FAQ Answer

Time-Related Demand Charges apply year-round and are calculated per kilowatt (kW) according to the highest recorded demand during On-Peak and Mid-Peak hours, non-holiday weekdays. On-Peak TRD charges apply during the summer and Mid-Peak TRD charges apply during the winter. 

Smartling languages
0

What if I have devices, but need to replace one or more of my air conditioners?

Submitted by candace.loyads on
Priority
15
FAQ Answer

Request your air conditioner repair person remove the devices from the unit(s) to be replaced and leave the devices with you. Contact SCE immediately at 1-800-990-7788 and request installation of the device(s) on or near your new air conditioner(s). An SCE contractor will call you to arrange an appointment for installing the device(s) on your new unit(s). An adult over 18 years old must be present for installation of the device(s). You will continue to be eligible for program credits unless the contractor determines the device(s) cannot be reinstalled. You must contact SCE immediately when the device(s) are removed from the unit(s) you are replacing. If you do not, you may be removed from the SDP and billed for the amount of credits received after the device(s) were removed.

Smartling languages
0

Can I receive an alter that an event is happening?

Submitted by candace.loyads on
Priority
14
FAQ Answer

Yes, you can download the SCE DR Alerts APP for your smartphone or you can sign up for SDP Courtesy Alerts to get notified by email, text, or phone message when there is a SDP event in your area. Please visit sce.com/drp/events for SDP event status in your area.

Smartling languages
0

What if my air conditioners have built-in, time-delay features?

Submitted by candace.loyads on
Priority
13
FAQ Answer

These features, which safeguard the units from electrical surges, may not enable your compressors to power on immediately after a cycling period has ended. The time delay feature is intended to regulate the flow of electricity back into your units so power will resume normally.

Smartling languages
0

Is there a commitment period for participating and receivng bill credits for SDP?

Submitted by candace.loyads on
Priority
12
FAQ Answer

Yes, signing up for SDP requires a one-year commitment from the first meter read date following activation of your cycling devices. If you elect to dis-enroll in the program at any time, you cannot re-enroll for 12 months.

Smartling languages
0