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A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

I have a cycling device, but am not enrolled in SDP. How do I sign up?

Submitted by candace.loyads on
Priority
10
FAQ Answer

You can download an application at sce.com/bizsdp, contact your SCE account manager, or call 1-800-439-8765 to request a commercial application. Indicate on the application that you currently have one or more cycling devices, write their device ID numbers (located on front of the device) on the form, and choose a cycling option.

Smartling languages
0

If the program runs year-round, why do I only receive bill credits between June 1 to October 1?

Submitted by candace.loyads on
Priority
8
FAQ Answer

While energy events can occur at any time during the year, we anticipate that most will occur during the summer, when demand for electricity is highest. We apply credits between June 1 to October 1 to help lower your bill during this time.

Smartling languages
0

Can I change my cycling options?

Submitted by candace.loyads on
Priority
7
FAQ Answer

You may change to a higher cycling option at any time. If you wish to reduce your cycling option, you may reduce it to Good Value and to Maximum Comfort one time each in a 12-month period. Contact your SCE account manager or call us at 1-800-439-8765 to request a cycling change. Be sure to choose a cycling option and provide the cycling device ID numbers placed on the front of the cycling devices located on or near your central A/C’s compressor unit.

Smartling languages
0

How is my incentive determined and how can I receive the most credit?

Submitted by candace.loyads on
Priority
6
FAQ Answer

The credit you earn is based on the plan option you select, and the size and number of central A/C units you enroll. Your bill credits cannot be greater than the amount of your bill, and your monthly charges will apply regardless of the credit amount.

Smartling languages
0

When SCE cycles off my A/C's compressor, will all of my electricity be turned off?

Submitted by candace.loyads on
Priority
4
FAQ Answer

No, only central A/C units that have cycling devices attached are affected during energy events. The rest of your business will have electricity, and your unit’s indoor fan may continue running to circulate the air, unless you let us know in advance that you prefer to have it turned off as well.

Smartling languages
0

Can there by more than one cycling period in a day?

Submitted by candace.loyads on
Priority
3
FAQ Answer

CAISO and SCE can call an event at any time, 24 hours per day, seven days per week, year-round. Each of your participating units may be cycled off up to a total of six hours per day. There can be multiple energy events in one day, but no event can be called after the six-hour daily limit has been exhausted.

Smartling languages
0