SCE.com Scheduled Maintenance
A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

I am enrolled in CARE or the Family Electric Rate Assistance (FERA) program. What if I need additional assistance paying my bill?

Submitted by candace.loyads on
Priority
13
FAQ Answer

If you are enrolled in one of SCE’s income-qualified programs, we offer additional bill assistance, including the Arrearage Management Program (AMP), which is a debt forgiveness payment plan option for CARE and FERA customers. For more information on all our helpful programs, please visit SCE.com/billhelp.

Smartling languages
0

I'm having problems with my television reception. I also have problems getting my favorite AM radio station. What are some possible causes?

Submitted by candace.loyads on
Priority
1
FAQ Answer

You may be suffering "Radio and Television Interferences" (RTVI), which may also be affecting your neighbors' radios and televisions.

There are potential sources of interference all over your house.

Heating pads, door bell transformers, photocell light switches, fish tanks and pumps, baby wipe warmers, touch lamps, dimmer switches, and home lighting photocell switches are just a few of the many possible sources of RTVI. For more information, visit RTVI Request.

Smartling languages
0