What rate options do you offer? Can I qualify for a different rate?
Residential Rates
Our basic Domestic Rate applies to our residential customers. Discounted rates available for qualifying residential customers are listed below. Learn about these residential rates.
Medical Baseline Allocation is for customers with a qualifying medical need.
California Alternate Rates for Energy (CARE) is for customers who qualify under income guidelines established by the CPUC.
Time-of-Use (TOU) Rates for homes where most electricity is used between 8:00 PM and 8:00 AM.
Multi-Family Dwelling Rates are for qualifying residences in sub metered multi-family dwellings.
Mobile Home Park Rates are for qualifying residences in sub metered mobile home parks.
RV Park Rates are for qualifying full-time residences in sub metered RV parks.
Electric Vehicle Rates are for homes where qualifying electric vehicles are charged. Learn more about plug-in electric vehicles.
Non-Residential Rates
We have a variety of rate options available for our Business Customers as well as Agriculture & Pumping customers. There are also options available to customer for Electric Vehicle Charging and street & Outdoor lighting. For more information visit rates.
Can I find out what SCE's daily system peak was or find out what the peak demand forecast is for the next day?
SCE's system load information is available on the OASIS page on the CAISO website, where you can view hourly system load and forecasts for each utility’s system within the CAISO control area.
How much energy are we using?
You may view your facility’s energy use with our online tool, My Account.
Is my business eligible?
Most business customers receiving bundled service (delivery and generation of electricity) from SCE are eligible to participate in CPP. If you’re a bundled business customer, your account may already be on a CPP.
Why does CPP only pay credits during the summer, even though an event could be called throughout the year?
The ability to call CPP events throughout the year gives SCE more flexibility to call upon needed resources. Credits are only applied from June 1 to September 30 to help offset the typically higher energy costs during summer months.
Am I still responsible for the higher CPP energy charges during an event if I do not receive a notification?
Yes. Failure to receive a courtesy alert does not exempt you from reducing your energy use during an event, and you will be paying higher charges for the duration of the event. You are responsible for keeping your contact preferences up to date with any changes.
How can I confirm a CPP event is being called?
To check the status of active and historical events, visit the Demand Response Event Status at sce.com/drp/events or download the SCE DR Alerts mobile app.
How will I be notified if a CPP event is scheduled?
If you’ve signed up for notifications, we will notify you of a CPP event one day in advance. You can choose to receive an automated message from one of the following courtesy communications: phone, text, or email. You are responsible for keeping your contact preferences up to date with any changes.
AM I required to shut off power during a CPP event?
No. You are not required to reduce electric load during a CPP event. However, all electric usage during a CPP event will be charged a significantly higher rate than normal.
What triggers a CPP event?
CPP events are usually called when electricity demand peaks due to extreme or unusual temperature conditions. Other triggers can include high energy prices, electrical emergency alerts issued by the California Independent System Operator (CAISO), or a SCE system emergency that affects local grid operations. On these days, the cost of energy will increase during On-Peak demand times between 4 p.m. and 9 p.m.