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A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

What is the POD ID and what is it used for?

Submitted by candace.loyads on
Priority
11
FAQ Answer

The Point of Delivery (POD) ID is a unique fixed identifier for each service location. This identifier is used in all Electronic Data Interchange (EDI) transactions between the CCA and SCE. Your CCA will need your POD ID in order to discuss and address any account inquiries you may have.

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Will my rate plan (e.g. Domestic or D-CARE) change after transferring to CCA Service?

Submitted by candace.loyads on
Priority
10
FAQ Answer

In most cases, customers will be transferred to CCA Service with no changes to their special or optional rate plans. However, CCA Service customers may not be eligible for certain optional rate plans. If your account is taking service under an optional rate plan that is unavailable to CCA Service customers, SCE will automatically remove your account from the optional rate plan.

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If I am a Net Energy Metering (NEM) customer, will I be impacted by transferring to CCA Service?

Submitted by candace.loyads on
Priority
7
FAQ Answer

Yes. If your account is being served under one of SCE’s Net Energy Metering (NEM) rate plan schedules and you transfer to CCA Service, your rate plan will remain the same. However, your current NEM relevant period will end upon your transfer to CCA Service and any remaining SCE credits will not carry over to the new relevant period. If your CCA offers NEM service, once your account transitions, a new relevant period will be initiated by the CCA and they will provide your generation NEM credits. SCE will continue to provide your transmission and distribution NEM credits.

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How will I be enrolled in CCA Service?

Submitted by candace.loyads on
Priority
3
FAQ Answer

Once a CCA’s implementation plan is accepted and approved by the California Public Utilities Commission (CPUC), and if you fall within that CCA’s service territory, you will be automatically enrolled in CCA Service on your first scheduled meter read date after CCA Service commencement according to the implementation schedule unless you opt out of CCA service. As part of the CCA enrollment notification process, you will receive two notices from the CCA within 60 days prior to your account being automatically enrolled in CCA Service. Two additional notices will be sent within 60 days immediately after your account is enrolled in CCA Service. These notices will inform you how to opt out of CCA Service, if you so choose. In some instances, a CCA may choose to phase in customer enrollment over a planned period of time.

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