• In the future, if you have a smart device such as a smart thermostat, an EV charger or an energy management system, your device may be able to use your RIN to better manage your electricity usage
• Your energy price information may be used to program smart devices to automatically shift energy usage to lower-cost times and minimize energy use during higher cost time periods.

• You are not required to scan the RIN QR code. 
• Contact your smart device manufacturer to confirm if your device can use the RIN QR code for programming. The required manufacturer’s technology for smart devices to program the RIN QR code is not available today for most devices. 
• When the technology is available, you may scan the QR code or enter the 16-digit RIN only if you’re setting up a smart device using its designated app.

• The RIN QR code is displayed on all customer’s bills who are on a Time of Use (TOU) or Real Time Pricing (RTP) Rate. 
• The RIN QR code can be used in the future to program smart devices to manage energy usage based on TOU and RTP pricing.

For questions regarding your generation charges or any other charges on the CCA portion of your bill, please contact your CCA directly. For all other questions regarding SCE services, such as your meter or recorded energy usage, a change of address request, a request for account details, or if you have a question about the transmission and distribution of your energy, please contact SCE. Contact information can be found on PAGE 2 and the CCA contact information can be found on the last page of your monthly SCE billing statement.

You will continue to pay your bill to SCE as usual. SCE will be responsible for transferring the CCA portion of your payment to your CCA. You may continue to access and pay your bill online at sce.com. Or, for greater convenience, sign up for Auto Pay. Each month, ten days after your bill is generated, Auto Pay automatically deducts your total amount due from your bank account. Log into My Account and click Sign up for Auto Pay in the Billing and Payment Preferences section.

Due to unintended billing delays, your current billing statement may show CCA charges and/or SCE charges from multiple past billing cycles that were not included in your prior bills. As a result, your current bill amount may be higher than normal. However, this does not represent incorrect bills or duplicate charges. We are working closely together with CCAs to resolve these delayed billing issues for our customers.