Due to unintended billing delays, your current billing statement may show CCA charges and/or SCE charges from multiple past billing cycles that were not included in your prior bills. As a result, your current bill amount may be higher than normal. However, this does not represent incorrect bills or duplicate charges. We are working closely together with CCAs to resolve these delayed billing issues for our customers.

Along with your CCA’s electricity generation charges, the charges for using SCE’s electrical transmission and distribution system are included and separately listed in your consolidated SCE bill statement as delivery charges. All customers pay delivery charges, which are the same whether electricity is provided by SCE or a CCA.

You will receive a consolidated bill from SCE that includes charges from both SCE and your CCA. While all of your electric charges are shown together in one bill, SCE lists your SCE delivery charges (to get electricity to your home/business) and your CCA generation charges (to procure the electricity you use) separately, along with the total amount due for all charges. In addition, the bill for all CCA Service customers will include a Power Charge Indifference Adjustment (PCIA) charge and Compensation Transition Charge (CTC). Residential CCA customers only, will also be assessed the Conservation Incentive Adjustment (CIA) through the CCA’s delivery charges.

Once you become a CCA Service customer, you will continue to receive your monthly bill from SCE. The CCA’s electric generation charges, as well as SCE’s transmission and distribution charges, will be included on your SCE bill.

Point of Delivery (POD) ID

Always contact SCE to start or stop your electric service. If your service address is located in a CCA Service area, SCE will let you know your service account will be established on CCA service and will provide the CCA name for your use. View the list of all active CCAs operating within SCE’s service territory. You may choose to opt out of CCA Service within 60 days and return to Bundled Service with SCE.

While customers cannot be exempted from automatic enrollment if they are eligible to be served by the applicable CCA, a customer always have the right to opt out of CCA Service. Please see ‘How do I opt out of CCA Service’ in the next section. CCAs have the discretion to offer CCA Service to any commercial and industrial (C&I) customer within the CCA’s service area. C&I customers to whom the CCA elects to offer CCA Service will also automatically switch to CCA generation service unless they affirmatively opt out of CCA Service.

Rates differ by CCA. SCE and active CCAs jointly provide comparisons of average rates, sample bills, and power generation resources.

SCE will continue to handle emergency repair situations and outages.

You must notify SCE if you are declaring bankruptcy. When SCE receives notification of a CCA end-use customer filing bankruptcy, the CCA will be advised only when the new bankruptcy service account and customer account must be created. SCE will create and schedule CCA Service Requests on behalf of the CCA.