If you rely on medical devices, please ensure you have a backup power source or other living arrangements during the PSPS event. Contact our customer service immediately 1-800-611-9111 to report the outage and inform them of your medical needs. We prioritize restoration for customers with critical medical equipment.

We offer programs and rebates to help you, visit our Customer Resources and Support page for more information.

Prepare an emergency kit with essentials pack water, food, medications, first-aid supplies and other essentials, including emergency contacts, a battery-powered radio and cash. If you rely on medical equipment, ensure you have a backup power supply or an alternative location to stay during the outage.

The duration of a PSPS event depends on the weather conditions and the time needed to inspect and safely restore power. Typically, inspections can take up to eight hours after the weather improves, but it may take longer if daylight is needed for safe inspections.

In some areas, customers without power due to a

Power outages can be caused by various factors, including severe weather, equipment failure, accidents, and public safety power shutoffs. For the latest outage updates, including your outage status, please visit our Outage Look Up Tool.

The estimated restoration time depends on the cause and extent of the outage. We have crews working extended hours around the clock and aim to restore power as quickly and safely as possible. For the latest outage updates, including your outage status, please visit our Outage Look Up Tool.

For the latest outage updates, including your outage status, please visit our Outage Look Up Tool.