Keep an emergency kit with essentials like batteries, flashlights, non-perishable food, and water, visit our Outage Tips to learn more. Stay informed about potential outages and safety tips by signing up for outage notifications and get alerts.

If you see a downed power line, stay at least 100 feet away and do not touch it. Call 911 immediately and then report it to SCE at 1-800-611-1911. Keep people and animals away from the area.

If you see a downed power line, stay at least 100 feet away and do not touch it. Call 911 immediately and then report it to SCE at 1-800-611-1911. Keep people and animals away from the area.

During a power outage, avoid using candles for lighting and use battery-powered flashlights instead. Unplug sensitive electronics to prevent damage from power surges when power is restored. Keep refrigerator and freezer doors closed to preserve food.

We take reports of electrical hazards very seriously. If you encounter fire risks, sparking wires, or downed power lines, please stay away from the area and contact emergency services (911) immediately. If you have concerns about electrical hazards, contact us at 1-800-611-1911 or visit our Outage Center and report an outage online. We will send a technician to assess and address the hazard. For immediate dangers, call our emergency hotline.

If you notice unsafe conditions such as low-hanging wires or damaged equipment, please report them immediately by calling our emergency hotline at 1-800-611-1911 or visiting our Outage Center and report an outage online. Do not approach or touch the wires or equipment.

Yes! SCE offers a variety of payment assistance programs and services to help you pay and save on your bill. Please visit

Late payment charges will still be billed when a customer is enrolled in a payment arrangement. To stay on a payment arrangement, you must pay your monthly bill amount + the installment amount by the specified due dates.

A down payment is not required for new payment arrangement enrollment.