당사의 코로나 바이러스-19 (COVID-19) 대응
당사는 주거 및 비즈니스 고객이 요금을 미납했을 경우 서비스를 단절하는 것을 유예하고, 공공 안전 보호 및 산불 위험 감소에 필요한 중요한 작업만을 계속하는 등 업무의 일부를COVID-19으로 인해 변경했습니다. 자세한 내용은 여기에서 확인하십시오. 최근에 일자리를 잃은 경우, 실업 급여를 받고 있더라도, 당사의 CARE 또는 FERA 프로그램을 통해 에너지 요금 할인 혜택을 받을 수 있습니다. 더 알아보기.

Major Outages

Arrowhead Area Outage Status as of 12/2 at 6:00 p.m.

Currently there are no major outage events.

This page is updated only when there is a major outage event in which we are unable to provide customers with estimated restoration times. When there is such an event in our service territory, customers can come to this page to find the latest information about the event.

For all other outages, customers can get updates and find estimated restoration times via our outage map.

 
  • If you see a downed power line or dangling wire — even if it appears not to be live — don’t touch or approach it or anything that is in contact with it and call 911 immediately.
  • Customer safety is a top priority for us. Here are some additional winter storm safety tips to keep in mind:
    • Winter weather can cause power lines to fall. Downed wires can electrify puddles, wet grass and the surrounding area. Never touch or step in water near a downed wire, as it can be electrified. If you see a downed wire, call 911. Inform the operator it’s an electrical emergency.
    • Beware during flooding. Just six inches of moving water can knock you down and two feet can sweep your vehicle away.
    • Never try to remove a broken tree limb or branch that has come in contact with a power line.
    • Make sure you have battery-operated radio and flashlights. Check the batteries to make sure they’re fresh. Use flashlights for lighting during a power outage. Do not use candles because they pose a fire hazard.
    • If you use a generator, place it outdoors and plug individual appliances directly into it, using heavy-duty extension cords. Connecting generators directly to household circuits creates backfeed, which is dangerous to repair crews.
    • Don’t leave your space heater unattended and unplug it when not in use. Consider getting a space heater that has an automatic shut-off.
    • When power is out, traffic signals may be out so approach those intersections as four-way stops.
  • For more safety tips, visit: sce.com/safety.

Power Outage Safety Tips

  • The safety of customers and employees remains a top priority of SCE. 
  • Power outages in the area may impact traffic signals so motorists should use extreme caution and treat all intersections as four-way-stops. 
  • Use flashlights instead of candles which pose a significant fire hazard.
  • If you see a downed power line, do not touch it or anything in contact with it. Call 911 immediately. 
  • Remember to check emergency supplies to be sure you have a battery-operated radio, a flashlight and fresh batteries. 
  • If you’re in a vehicle with a fallen power line on it, stay in the vehicle and remain calm until help arrives. It is OK to use your cellphone to call 911. If you must leave the vehicle, remember to exit away from downed power lines and exit by jumping from the vehicle and landing with both feet together. You must not touch the vehicle and the ground at the same time. Then proceed away from the vehicle by shuffling and not picking up your feet until you are several yards away. 
  • If you use a generator, place it outdoors and plug individual appliances directly into it, using a heavy-duty extension cord. Connecting generators directly to household circuits creates “backfeed,” which is dangerous to repair crews. Please consult the manufacturer’s manual for operating the generator.