당사의 코로나 바이러스-19 (COVID-19) 대응
당사는 주거 및 비즈니스 고객이 요금을 미납했을 경우 서비스를 단절하는 것을 유예하고, 공공 안전 보호 및 산불 위험 감소에 필요한 중요한 작업만을 계속하는 등 업무의 일부를COVID-19으로 인해 변경했습니다. 자세한 내용은 여기에서 확인하십시오. 최근에 일자리를 잃은 경우, 실업 급여를 받고 있더라도, 당사의 CARE 또는 FERA 프로그램을 통해 에너지 요금 할인 혜택을 받을 수 있습니다. 더 알아보기.

Online Request Forms

PSPS CLAIMS UPDATE: SCE will pay qualified spoilage claims for food and medicine to eligible customers. More information is available at SCE.com/claims

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Our online support request forms make it easy and convenient to get things done quickly. Whether you’re a residential customer or a business customer, you can refer to any number of the below links to address your needs easily and promptly.

Request Support

Our online support forms make it easy and convenient for you to get things done quickly.

If you need to request any of the services below, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.

  • Duplicate Bill
  • Letter of Residency
  • Letter of Credit
  • Service Tree Trimming
  • Temporary Power Service Request
  • Update Account Information

Submit A Claim

To submit a claim, gather all supporting documentation. Please retain the original paperwork. You can submit your claim online, and upload supporting images and files. Or submit a claim form by email, fax or U.S. mail. Complete a claim form and return it to us with all supporting documentation. If submitting by email, please attach all applicable supporting images or files in addition to your completed form. If submitting by fax, please include your name or business name, service account number, and contact information on all documents.

Three SCE service men in hard hats fixing a pole

Service Guarantee Program

Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.

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