Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
재정적 어려움 및 고지서 요금 지불에 대한 도움
코로나 바이러스-19로 인한 재정적 어려움에 처해 있는 고객을 돕기 위해 당사는 고지서 요금을 지불할 수 없는 고객에 대한 서비스 단절을 일시적으로 중단합니다. 일부 공인 요금 수납 대행 기관이 서비스를 폐쇄하거나 서비스를 간헐적으로 제공할 수 있습니다. 이로 인해 고객님이 요금 지불을 적시에 할 수 없게 되는 경우 당사는 연체료를 면제할 것입니다. 도움이 필요하시면 sce.com/billhelp를 방문하십시오.  

Online Request Forms

PSPS CLAIMS UPDATE: SCE will pay qualified spoilage claims for food and medicine to eligible customers. More information is available at SCE.com/claims

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Our online support request forms make it easy and convenient to get things done quickly. Whether you’re a residential customer or a business customer, you can refer to any number of the below links to address your needs easily and promptly.

Request Support

Our online support forms make it easy and convenient for you to get things done quickly.

If you need to request any of the services below, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.

  • Duplicate Bill
  • Letter of Residency
  • Letter of Credit
  • Service Tree Trimming
  • Temporary Power Service Request
  • Update Account Information

Submit A Claim

To submit a claim, gather all supporting documentation. Please retain the original paperwork. You can submit your claim online, and upload supporting images and files. Or submit a claim form by email, fax or U.S. mail. Complete a claim form and return it to us with all supporting documentation. If submitting by email, please attach all applicable supporting images or files in addition to your completed form. If submitting by fax, please include your name or business name, service account number, and contact information on all documents.

Three SCE service men in hard hats fixing a pole

Service Guarantee Program

Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.

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