당사의 코로나 바이러스-19 (COVID-19) 대응
당사는 주거 및 비즈니스 고객이 요금을 미납했을 경우 서비스를 단절하는 것을 유예하고, 공공 안전 보호 및 산불 위험 감소에 필요한 중요한 작업만을 계속하는 등 업무의 일부를COVID-19으로 인해 변경했습니다. 자세한 내용은 여기에서 확인하십시오. 최근에 일자리를 잃은 경우, 실업 급여를 받고 있더라도, 당사의 CARE 또는 FERA 프로그램을 통해 에너지 요금 할인 혜택을 받을 수 있습니다. 더 알아보기.

Frequently Asked Questions

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How to Identify Our Field Employees

Occasionally, our employees may come to your door regarding meter reading or other services. Most, but not all, SCE employees who may visit your home will be wearing uniforms.

For your own safety, you should always ask to see his or her SCE employee identification card. Here's what you should look for on the card.

  • Front - our company name and logo, a full-color photo of the employee, and the employee's name
  • Back - an address to mail the card to if it is lost

 

Do field employees ever visit unexpectedly?

  • most visits by utility workers are regularly scheduled or customer-requested.
  • We notify customers several times in writing before sending an employee to disconnect electrical service
  • Vendors hired by SCE may visit our customers, but only if the customer has responded to a request from the vendor