SCE.com Scheduled Maintenance
A scheduled maintenance will be in place from 10.00 p.m. on Dec. 13 to 6.00 a.m. on Dec. 14. We appreciate your patience and understanding.

What can Catalina Island water customers do to conserve water in response to worsening drought conditions?

Submitted by Lawrence Hoi Yip on
Priority
2
FAQ Answer

The list of voluntary water conservation measures as outlined in SCE Water Tariff Rule 14.1 is provided below.  Customers should avoid the following non-essential or unauthorized uses, including:

  1. Use through any meter when the company has notified the customer in writing to repair a broken or defective plumbing, sprinkler, watering or irrigation system and the customer has failed to effect such repairs within five business days.
  2. Use of potable water that results in flooding, runoff, or overspray.
  3. Individual private washing of cars, or private boats or aircrafts with a hose except with the use of a positive action shut-off nozzle or three-gallon bucket. Use of potable water for washing commercial aircraft, buses, boats, trailers, or other commercial vehicles at any time, except at commercial or fleet vehicle or boat washing facilities operated at a fixed location where equipment using water is properly maintained to avoid wasteful use.
  4. Use of potable water washing buildings and structures, street cleaning, driveways, patios, parking lots, tennis courts, or other hard-surfaced areas, except in the cases where health and safety are at risk.
  5. Use of potable water to irrigate plants, gardens, or ornamental landscaping by means other than drip irrigation, hand watering without quick acting positive action shut-off nozzles, or by use of a container or bucket not exceeding a three-gallon capacity.
  6. Use of potable water for construction purposes such as consolidation of backfill, dust control, mixing of cement concrete (except at an established cement or concrete plant), preparation of mortar, curing, site clean-up, or other uses except where such construction is minor and does not require a permit or is required for safety and health reasons.
  7. Operation of commercial car washes without recycling at least 50% of the potable water used per cycle.
  8. Use of potable water for the filling or refilling of swimming pools, spas, hot tubs and decorative fountains. Water level in existing pools, spas, and hot tubs that circulate water may be maintained to ensure continued operation of recirculation equipment only if they are equipped with a specifically designed cover in good working condition when not in use.
  9. Service of water by any restaurant except upon the request of a patron.
  10. The use of fresh water from fire hydrants, at any time, for any purpose other than fire suppression is prohibited.
  11. Use of potable water to irrigate ornamental turf on public medians.
  12. Use of potable water to irrigate outdoor landscapes during and within 48 hours of measurable rainfall.
  13. Use of potable water to irrigate landscapes outside of newly constructed homes and buildings in a manner inconsistent with regulations or other requirements established by the California Building Standards Commission and the Department of Housing and Community Development.
  14. Operators of hotel, motels or similar business establishments providing overnight accommodations shall provide guests with the option of choosing not to have towels and linens laundered daily. The operators of these establishments shall prominently display notice of this option in each guestroom using clear and easily understood language.
  15. The watering of plants, gardens, or ornamental landscaping by drip irrigation or hand watering with a quick acting positive action shut-off nozzle or turf and lawns with sprinkler systems shall be limited to the hours of 7:00 a.m. to 9:00 a.m. and 5:00 p.m. to 7:00 p.m., during the period Pacific Daylight Time is in effect, and 6:00 a.m. to 8:00 a.m. and 4:00 p.m. to 6:00 p.m., during the period Pacific Standard Time is in effect. Watering by use of a container or bucket not exceeding a three-gallon capacity will be permitted at any time.

For further information, please visit www.sce.com/notices.

Smartling languages
0

Where can I get more information about my drinking water?

Submitted by Lawrence Hoi Yip on
Priority
1
FAQ Answer

We guarantee that we’re providing you with a safe and dependable supply of drinking water by regularly monitoring the water supply. We’re required to test for a number of different contaminants in the water system, with the timing of the sampling varying based on the state’s requirements, from daily to annually. The company conducts more than 2,300 tests for over 150 drinking water contaminants.

In order to ensure that water is safe to drink, the U.S. Environmental Protection Agency and State Water Resources Control Board, Division of Drinking Water, established regulations that limit the amount of certain contaminants in water provided by public water systems. Monitoring results are routinely submitted to the Division of Drinking Water and are subject to review and inspection by the agency.

For more information about what we test for and how it compares to California water quality standards, please refer to our annual Consumer Confidence Report | en ESPAÑOL

CCR Reports:

2016  |  2017  |  2018  |  2019  |  2020  |  2021  |  2022  | 2023 | 2023 en ESPAÑOL 

Smartling languages
0

Does SCE offer programs and services that can help customers reduce their water use without sacrificing comfort?

Submitted by Lawrence Hoi Yip on
Priority
0
FAQ Answer

We will continue to make water conservation devices available to customers. You can pick up low-flow shower heads, kitchen and bath faucet aerators and automatic shut-off hose nozzles at our Pebbly Beach office located at 1 Pebbly Beach, Avalon, CA 90704 or City Hall.

We strongly encourage you to conduct a personal household water audit. An audit will help you assess how and where you use water, how much you use, and find opportunities to save. Refer to https://home-water-works.org/calculator for more information on how a household water audit can help you save both water and money.

For additional water saving tips, visit saveourh2o.org.

Smartling languages
0

What is a Public Safety Power Shutoff? 

Submitted by bhagya.lakshmib on
Priority
13
FAQ Answer

When there are potentially dangerous weather conditions in fire-prone areas, we may need to call a Public Safety Power Shutoff (PSPS) event. During these events, we will proactively turn off power in high fire risk areas to reduce the threat of wildfires. Turning off our customers’ power is not something we take lightly, but PSPS events are one of the ways we can better ensure the safety of the public, our customers, and our employees. Find out more on our Public Safety Power Shutoffs page.

Smartling languages
0