The Service Account holder should sign and initial the Consumer Protection Guide. If the name on the contract, consumer guide and interconnection agreement are not the same across all three documents, SCE will require an explanation of the relationship between the parties signing each document uploaded with the consumer guide.

To protect consumers installing solar electric systems and participating in the Solar Billing Plan, the California Public Utilities Commission (CPUC) and the State Legislature have put into place measures designed to help customers make a more fully informed decision about installing solar on their single-family homes. These measures include a requirement that solar consumers review and sign a Solar Consumer Protection Guide and the 09.2025 Addendum that allows the consumer to know their rights and have enough information regarding the several factors they should consider when installing solar. This requirement does not apply to self-installation or new construction projects. 

According to the findings from the Commission’s December 15, 2022, Decision, residential and small commercial customers in SCE’s service area installing a new solar system under the Solar Billing Plan can expect to recover their investment in approximately 9 years.  Residential customers adding energy storage to their solar system can expect to recover their investment in approximately 6.6 years, while small commercial customers adding energy storage to their solar system can expect to recover their investment in approximately 7.5 years. 

Under the Solar Billing Plan, customers can oversize their solar systems up to 50% of their total annual usage but are required to attest that they will reach that usage level within the year after they receive Permission to Operate (PTO). As noted above, the credits will be based on the net generation channel multiplied by the applicable Energy Export Credit (EEC) rate each billing period. At the end of the relevant period (12 months starting with the first bill after PTO), the sum of all energy charges are calculated (A) and the sum of all energy export credits are calculated (B). If the value of the energy export credits (B) is greater than the sum of all energy charges (A), the excess energy export credits are forfeited, and an adjustment will be made on the annual settlement bill.

All customers participating in the Solar Billing Plan must have a compatible meter to register the amount of electricity consumed from the grid, as well as any surplus energy your system generates and exports back to SCE. If your current meter is not compatible, we will replace or reprogram the meter as part of enrolling you in the Solar Billing Plan.

The Solar Billing Plan (SBP) works by billing customers not just based on the energy you consume, but also the credits you earn for surplus solar energy you produce.

The price of electricity you consume varies, depending on your rate plan. The value of the Energy Export Credits (EECs) you earn varies hourly. When your monthly bill arrives, your total will be your energy charges after your available EECs have been applied. SBP doesn’t track your total solar production – only the surplus solar you’ve exported back to SCE.

SBP works on an annual cycle, called your “Relevant Period.” During each Relevant Period, any EECs left over after your monthly bill is totaled will automatically rollover into the next month.

As the end of your Relevant Period, you receive a settlement statement (more on this below) to “settle” your final balance for the next Relevant Period. 

The Solar Billing Plan is a new program for customers who install an eligible renewable generating system, such as solar or wind, after April 14, 2023. The Solar Billing Plan succeeds the Net Energy Metering (NEM 2.0) program.

Once you receive your Permission to Operate, we will enroll your SCE account in the Solar Billing Plan. We typically set up SBP billing within a few billing cycles. To learn more, please visit the Guide to Your Solar Bill.  

If you experience a delay beyond the normal processing time, please contact SCE Customer Service at 1-866-701-7868 for residential customers, or 1-866-701-7869 for business customers, and a representative will be glad to assist you.  

To cancel your Solar Billing Plan application, please reach out to your contractor or installer and ask them to withdraw your application. When that is done, we will send you and/or your contractor an email confirmation.

If you attempt to reach out to your contractor or installer and they do not reply, you have the option to send a withdrawal request to Customer.Generation@sce.com

If you are self-installing your system, please visit the Online Interconnection Application System to withdraw your application. 

When status updates are available for your application, our Online Interconnection Application System will send you and/or your contractor an email, including details. If you would like even more information about your application status, please reach out to your contractor or installer for assistance. They have direct access to your application, and they are responsible for completing any additional requirements.

If you are self-installing your system, please visit the Online Interconnection Application System for updates on your application status.